Manage all aspects of contract administration with licensors and partner with in-house legal counsel to ensure contracts meet business objectives and foster business growth. Serve as brand advocate, ensuring consistent brand impact through all touch points, both external and internal. Update Global Marketing plans and strategies to licensor.Notable Contributions:Involved in planning and executing the worldwide marketing strategy, trade shows, building competitive marketing programs, and supporting marketing teams to define and activate the brand position around the world.Established partnerships with product, sales, marketing, quality, and consumer care departments to communicate the brand internationally to maximize commercial impact.

Provided hands-on oversight to the complete life cycle of moderately-to-highly complex projects. Coordinated project delivery, and customer satisfaction through management of project related activities and resources. Engaged actively in the project tasks to ensure deliverables are progressing and maintain quality of the end deliverables. Executed project management processes in the areas of project schedule, quality, communications, risk/issue, escalation and change management.Projects completed:Y14 FET Fixed & ISP HC core switch modernization Project.Y15 FET Mobile BR expansion project.Y15 FET Tstar Internet Border Router Roaming Border Gateway.Y15 GC IDC MPLS Infrastructure Enhancement Project.

Managed all aspects of financial, sales, marketing, and operational performance of the business center, to include effective leadership, P&L management, renewal, and expansion process. Oversaw facilities and assisted all centers in Taiwan in any operational issues. Recruited, trained, and coached center team, ensuring all staffs are effectively engaged in delivering the center’s operational activity.Key Accomplishments:Drove and maximized service revenue through up-selling of variable services to new and existing customers.Maximized customer satisfaction results through regular customer engagement and the highest level of center standards.Recognized for leading Memo - Winners for Oct 2010 Recognition Program; Winners for November 2011 Recognition Program.Commended for providing pivotal leadership in the opening of new centers in Taiwan:• 2013 – Taipei Aurora Centre (Neihu District)• 2012 – Taipei Hung Tai Centre (Songshan District)• 2011 – Taipei Walsin Xinyi Centre (Xinyi District)• 2008 – Taipei Manhattan Centre (Xinyi District)

Provided varied and detail-oriented administrative support to executives handling sensitive and highly confidential information, managing various projects, and ensuring filing systems and personal records are maintained and up to date. Acted as a primary information resource, providing referrals, direction, information, and general assistance.Notable Contributions:Designed and implemented administrative programs to reduce redundancy, streamline processes, and improve daily operations.