Provide general information related to the company benefits program. Research and problem resolution as requested while providing excellence in customer service to employees. Research job requirements and evaluate job positions to assist management in addressing compensation ranges to be competitive in the area of employee compensation.• Administer various employee benefit programs, such as medical, dental, group/supplemental life/AD&D, 401k, and flexible spending plans• Serve as the first contact for employees with questions or issues regarding benefits and 401k• Perform accurate research to make informed recommendations regarding employee compensation• Compare jobs against the industry’s market information to verify competitive compensation offers• Conduct job analysis to determine appropriate salary level according to compensation guidelines and policy formulated by human resources management• Participate in salary surveys and analyze results to determine organization’s market relationship• Generate and create reports maintaining accurate information relating to compensation in HRIS• Administer the Wellness program; communicate and administer Wellness challenges, research/order/distribute prizes, research other Wellness opportunities, products, and discounts to provide to employees• Prepare employee communications materials such as benefit plan books, policy documents, brochures, and flyers• Prepare employee communications for annual Open Enrollment; Benefit Video, meeting presentation slide deck, Open Enrollment booklet, etc.• Conduct Benefits meetings for employees• Run, distribute, and troubleshoot scheduled reports• Maintain and update Benefits on the HR Central SharePoint site and in other software• Research special compensation programs or incentive systems to support the organization’s objectives• Assist in the development of and implement salary administration guidelines in a multi-state organization

Maintains all HR generalist duties, with the addition of: • Collaborate with CEO on strategic HR initiatives to improve employee engagement and satisfaction• Support FTGU’s sister company in all HR / Recruiting needs• Responsible for all payroll updates and communication• Examine existing processes and suggests improvements in a collaborative way; works cooperatively with other to produce innovative solutions within the scope of influence and established guidelines (e.g. Orientation and onboarding; FMLA; employee counseling and termination, etc.)• Collaborate with senior leadership to update both employee handbook and existing employee process forms• Actively recruit for any current and future openings within the company

Consults and advises management and employees on a wide range of HR solutions, including employee relations, conflict resolution, policy interpretation, performance management, compensation, benefits, staffing, as well as employee and leadership development• Advises associates and management on the interpretation of personnel policies, programs, and procedures.• Conducts location HR audits and ensures HR compliance. • Investigates associate complaints and works with managers / legal to respond and resolve.• Engages management team in performance management process from a training and coaching standpoint, and ensures follow-up on performance improvement plans• Re-designed the employee onboarding process within first 7 days of hire• Completes onboarding for all new hires• Acts as primary administrator for updates to HRIS system • Successfully respond to all state unemployment inquiries and necessary hearings, resulting in a 98% decrease in superfluous claims • Responsible for communicating benefit information to all managers and associates• Reports on multiple company metrics during weekly management meetings to facilitate appropriate action• Creates business cases for numerous HR initiatives, such as obtaining new insurance brokers, background check companies, and drug screening organizations• Guided management and staff through sale to Eli Global (including onboarding and initial benefits enrollment)• Works with compliance team to ensure 100% completion rate in annual compliance programs• Assists AR Recovery department with monthly data reporting• Acting HR representative at quarterly Employee Council meetings• Serves as primary contact for planning and executing company events

Cultivated partnerships with multiple levels of field and corporate management and employees in the multi-state organization.• Consulted and advised management and employees on a wide range of HR solutions, including employee relations, conflict resolution, policy interpretation, performance management, compensation, benefits, staffing, as well as employee and leadership development• Managed multiple client groups, including remote sites in TX, OH, KS, OK, AZ, CO, FL, IA, and NE• Examined existing processes and suggested improvements; worked with others to produce innovative solutions within established guidelines• Managed FMLA process and total workers’ compensation program• Successfully responded to state unemployment inquiries and necessary hearings with an 85% success rate• Participated in monthly regional meetings aimed at collaborating on strategy and reporting metrics such as payroll, retention, and marketing• Actively engaged management team in performance management process, using knowledge of training and coaching, and ensured follow-up on outstanding performance improvement plans• Advised associates and management on the interpretation of personnel policies, programs, and procedures. Conducted location HR audits to ensure HR compliance. Investigated associate complaints and worked with managers, and legal (where appropriate) to respond and resolve• Assisted in conducting workers’ compensation analysis to research insurance providers, non-carrier options, and risk management to reduce on-the-job injuries• Responsible for communication benefits to all managers and associates; including communication market data on pay and benefits to owners and recommend cost saving initiatives• Assisted in createing business cases for various HR initiatives, such as obtaining new insurance brokers, background check companies, and drug screening organizations

• Worked with the Manager and Director of Talent Management and Organizational Development to identify core leadership competencies• Created a learning library for the evaluation and development of associates using identified leadership competencies

Took the initiative to streamline many overlapping processes between Advantage and Johnson & Johnson. I found ways to simplify financial reporting between Johnson & Johnson and clients, as well as acted with data specialists to create a financial reporting model which allows all parties to see how money is being spent by period and by business unit.• Maintaining timely invoice reconciliation for all Johnson & Johnson products within the HEB, Supervalu, Nash Finch, Brookshire Grocery, and Grocers Supply family of stores• Executed promotional plans by creating contracts, new items, and price changes utilizing each clients’ proprietary software systems• Maintained strong rapport with vendors and clients by ensuring consistent and effective communication of problems, solutions, and successes

Created a welcoming environment for clients to shop for luxury cars.Greeted clients and directed them to other departments as needed. Answered multi-line phone system to assist clients as needed.

Acted as Subject Matter Expert in several process integration focus groups and as primary contact for peers regarding new processes and procedures.• Acted as liaison between 60 vendor/brokers and 10 internal regional contacts• Managed the vendor funds application which included deposits, credits, and reconciliation for 10 vendor marketing accounts• Assisted the Business Manager in promotion tracking, display selection, and new item submission each fiscal period• Maintained items integrity for all items included in the Hair Care category