Emily Jensen Email & Phone Number

Austin, Texas, United States

Procore's leading construction management software connects owners, general contractors, and specialty contractors across the globe to solutions that help them build safely, collaboratively, and efficiently. I document updates to Procore's Document Management tool, Correspondence tool, and iOS and Android mobile apps, helping users discover what's new, how.

Austin, Texas, United States

Findhelp is a for-profit company connecting the public with free and reduced-cost goods and services through their website. Findhelp also aids hundreds of companies and organizations in connecting people to needed resources. I worked on product updates and process improvements. I partner with engineers and others during new feature development to prepare.

Austin, Texas, United States

Taking care of my eldest when we pulled him out of preschool due to the pandemic, updating our home, and having a baby--our last one. Now they are both in school, drooling on someone else:)

Austin, Texas

• Led a group of seven technical writers in writing, editing, and coordinating documentation development for multimillion-dollar transportation projects across five north American regions. Improved transparency and.
• Hired, trained, and supported Technical Writers in multiple time zones.
• Collaborated with Technical Delivery Managers and PMO leadership to align Technical Writer processes with company needs.
• Presented to engineers and senior leadership across North American regions.
• Negotiated resource and staffing needs with Project Managers at various intervals during projects.
• Interviewed SMEs, wrote content, and resolved client concerns on everything from design documents to user manuals during the design, installation, and testing phases of the large hardware and software transportation.

Austin, Texas

• Led document development for the West Region--five mobility authorities in California needing toll roads and other transportation infrastructure on six major roads and bridges. Trained five technical writers, some of.
• Assessing each project's documentation needs and creating team action-items and tasks
• Developing content in collaboration with SMEs such as Technical Delivery Managers and Software Engineers
• Editing content, ensuring that it meets client requirements by consulting contracts and my notes from client meetings
• Working with project managers and other stakeholders throughout each document's lifecycle.
• Using tools such as Visio, Microsoft Word, Excel, PowerPoint, Camtasia, Jira, Confluence, SharePoint, Skype for Business, Slack, and Microsoft Teams

Austin, Texas

• Documenting Kapsch's tolling system for clients--city and state mobility authorities. Responsibilities included the following:
• Writing, editing, and compiling reports and design documents.
• Interviewing Project Managers, System Engineers, Software Engineers, and Test Engineers to collect accurate and useful information for addressing client concerns and requirements.
• Creating boilerplates and source content to speed up future document development time.

Redstone Technologies was a start-up licensing a breakthrough wireless architecture with increased speed, security, and spectrum accessibility enabling high-resolution and high-connectivity mobile applications. Responsibilities include developing and editing business documents (statements of work, technical briefs, etc.), marketing strategies, and content.

Austin, Texas

Writing and editing hardware and software documentation for Schneider Electric's SmartMobility tollway system. Preparing reports of field-test data for clients and internal documentation for engineers. My division was later bought by Kapsch TrafficCom, at which time a full position opened up, and I was hired.

Taught Composition I and II to undergraduate students for two semesters while earning my graduate degree in Technical Communications. Responsibilities include independently creating the writing curriculum and assignments, teaching, grading, and holding student conferences.

San Marcos, TX

For two semesters I assisted professors in teaching large literature courses by preparing media equipment, communicating with students, and grading essays. Independently designed and delivered two guest lectures on these topics while the professor was out of town: Confucianism and The Song of Roland.

Comfort, TX

After returning from Taiwan, where the school year ends in August, the American school year had already started. At the semester break, I found a position teaching 8th grade English. I Instructed pre-Advanced Placement and regular-level classes. I also instructed students learning English as a second language. I was invited to return the next year, but.

Taipei, Taiwan

Taught Taiwanese students English, math, science, and fine arts, using an American curriculum. Conducted demonstrations and wrote marketing materials for prospective customers.

Kyle, Texas

Taught 7th grade Writing and Reading and 6th grade Computer Applications. Created and modified curriculum for students at all levels including ESL, GT, Pre-AP, and SPED. UIL sponsor and member of the campus Literacy Team, funded by the Southern Regional Education Board.

Texas State University

Organized materials and correspondence for CTWP events including their Summer Institute, Texas State Teachers' Conference, and Young Writers' Camp.

Master'S, Technical Communication, 4.0

Activities and Societies: Won Outstanding Graduate Student in English award from among 300+ students, Member of Society for Technical.

B.S., Interdisciplinary Studies 4-8 Grade English, Language Arts, And Social Studies, 3.5

Activities and Societies: Member of Kappa Delta Pi - International Honor Society in Education, Dean's List for 7 consecutive semesters.

Education record

Activities and Societies: Centerspread Editor of school newspaper, National Honor Society, tennis team