Emily Engstrom Email & Phone Number

Thompsonville, Michigan, United States

Oversee Front Desk, Housekeeping, Guest Services, Facilities and Call CenterComplete all hiring, firing and training for the Front Desk and Call Center in the absence of a department head. Manage P&L for entire rooms division including assisting in creating a yearly budget for each department.Assist managers in housekeeping and guest services to ensure.

Thompsonville, Michigan, United States

- Oversee all facets of front office operation to ensure a smooth operation- Ensure all front desk staff members are providing gracious and luxury service to all guests. - Analyze guest satisfaction data and develop and implement plans to achieve established goals related to guest satisfaction scores.- Control labor costs & expenses, and maximize.

Kohler, WI

Over the course of a week my daily duties include but are not limited to;- Completed associate schedules as well as cover shifts in the event of a call off. - Created and maintained COVID-19 safety policies and procedures relating to the Front Desk, Hotel Market & Bar.- Completed payroll, managed vacation & sick pay and ensured payroll met planned budget..

Rotating through various management role in the following Destination Kohler departments: - Food & Beverage at Blackwolf Run Dining Room- Front Desk & Guest Service Operations at Lodge Kohler - Inn on Woodlake parking lot enhancement project (Daily Operations)- Destination Kohler Special Events - Meeting & Events- Extensive Springer Miller Training.

Kohler, WI

As the guest services coordinator, I help to oversee the guest services department including concierge, bell staff and transportation associates. I work in conjunction with management to create schedules, manage a partnership with BMW, facilitate staff meetings and conducting interviews for potential new associates. In addition to the above leadership.

The Haab School Of Business

As a student ambassador I was working with the professors and faculty of the Haab School of Business to assist them with day to day tasks while also completing the following;- Act as a liaison between students and faculty of the Business Department- Assist in creating class schedules for students in the school of business- Plan and execute all events for.

The Egg School Store

With this job I manage the store and the employees that work in the store. I take car of the following things:- Schedule 10+ employees- Manage store inventory - Set up and prep all off campus events- Assist in creating promotional materials - Help to drive foot traffic to the store

Ypsilanti, MI

As a waitress at the Bomber I serve customers and make sure that they are satisfied with their experience.