Emily Bell Ashby Email & Phone Number

United States

St. Louis, Missouri

South Region

Greater Memphis Area

--Possesses great problem solving and strategic thinking abilities, adaptability, initiative, innovation, dependability, interpersonal skills, negotiation skills, leadership, willingness to provide organizational support and displays attention to detail --Customer service driven with a focus on understanding what the customer is looking for by asking open-ended questions regarding application in which equipment will be used, length of rental term and potential add on sales not only within… Show more --Possesses great problem solving and strategic thinking abilities, adaptability, initiative, innovation, dependability, interpersonal skills, negotiation skills, leadership, willingness to provide organizational support and displays attention to detail --Customer service driven with a focus on understanding what the customer is looking for by asking open-ended questions regarding application in which equipment will be used, length of rental term and potential add on sales not only within Rental Department, but within Branch operation--Locate and facilitate rentals of equipment not considered “heart of the line” for Southern Division and ensure accurate and timely transportation of customer orders--Inventory management of South Division rental assets weekly and annually --Provides coaching and feedback on rental procedures to members of divisional branch offices in order to continue profitable and efficient growth of the business--Keeps abreast of industry best practices and trends and makes recommendations for continuous improvement that helps advance the business Show less

Greater Memphis Area

--Customer focused aftermarket sales and support to existing customer base and new business opportunities of Preventative Maintenance, Total Maintenance and Repair, Material Handling Solutions and Operator Training across product line--Account management for existing customer base; i.e. handling customer disputes, presenting service repair quotes, new equipment delivery follow up and solution selling--2009 Top Sales Leadership Award for most PMs (Preventative Maintenance Agreement) sold… Show more --Customer focused aftermarket sales and support to existing customer base and new business opportunities of Preventative Maintenance, Total Maintenance and Repair, Material Handling Solutions and Operator Training across product line--Account management for existing customer base; i.e. handling customer disputes, presenting service repair quotes, new equipment delivery follow up and solution selling--2009 Top Sales Leadership Award for most PMs (Preventative Maintenance Agreement) sold in peer group Show less

--Coordinate sales and distribution of granite, originating from Regional and DFW Metro Sales Representatives--Market company to prospective clients through area research, cold calling, networking through current client base and community organizations such as Parade of Homes and Dallas Home Builders Association--Responsible for creating and revamping company documents and forms; such as uniform spreadsheet for company consignment program, logistics management of shipping documents and… Show more --Coordinate sales and distribution of granite, originating from Regional and DFW Metro Sales Representatives--Market company to prospective clients through area research, cold calling, networking through current client base and community organizations such as Parade of Homes and Dallas Home Builders Association--Responsible for creating and revamping company documents and forms; such as uniform spreadsheet for company consignment program, logistics management of shipping documents and driver mileage tracking and creating uniform procedure for distribution of materials. Resulting in improved profitability, efficiency and accountability throughout organization--Responsible for management of customer account status, following up with accounts payable contacts on billable invoices and past due accounts. --Maintaining detailed and organized filing and communication system in order to provide the most accurate information to business partners/owners Show less

--Residential designer working within a wide range of design styles including Contemporary, Transitional, American Colonial, Traditional English, American Country, English Country, French Provincial and Country French--Designed whole and complete spaces by implementing all principles and elements of design, paying special attention to form, function, lighting, aesthetics, and budget. Provided excellent and consistent service to all clients from date of initial meeting through delivery and… Show more --Residential designer working within a wide range of design styles including Contemporary, Transitional, American Colonial, Traditional English, American Country, English Country, French Provincial and Country French--Designed whole and complete spaces by implementing all principles and elements of design, paying special attention to form, function, lighting, aesthetics, and budget. Provided excellent and consistent service to all clients from date of initial meeting through delivery and installation of final project--Attended company led Design Intensive Training Seminar in November 2007; covering construction of case goods and upholstery, style and brand directives, interaction and communication with existing clients and new opportunities, time/project management and project/relationship development --Top sales performer amongst peer group for May 2007 with $67,882 in closed project sales Show less

--Assisted in development if uniform Excel scheduling document to bring more effective payroll management to area stores--Created and enabled incentive program to motivate and reward sales associates for their interaction with customers, enrolling them in the Beauty Rewards Club and adding onto their sale with a free, two month, trial subscription to InStyle Magazine--Developed product focused training class for customers who purchased i.d. bare escentuals Starter Kit to participate in.… Show more --Assisted in development if uniform Excel scheduling document to bring more effective payroll management to area stores--Created and enabled incentive program to motivate and reward sales associates for their interaction with customers, enrolling them in the Beauty Rewards Club and adding onto their sale with a free, two month, trial subscription to InStyle Magazine--Developed product focused training class for customers who purchased i.d. bare escentuals Starter Kit to participate in. Customers purchased kit as “ticket” for entry to class and were trained on how to use products as well as additional products and techniques--Appointed by District Manager as market guest service leader to facilitate conferencing between stores to develop uniform and consistent guest service practices in order to improve overall service performance Show less

--Turned long-time under-performing Tulsa, Oklahoma location into a store that led the Fort Worth district with a +28% comp increase for fiscal 2005. Success from this experience led to partnership with District Manager in the turn-around of Little Rock, Arkansas location with the coaching, recruiting, and training of staff to rebuild profitability--Instituted division of responsibility program for Assistant Managers, in which management was given an opportunity to take an active role in… Show more --Turned long-time under-performing Tulsa, Oklahoma location into a store that led the Fort Worth district with a +28% comp increase for fiscal 2005. Success from this experience led to partnership with District Manager in the turn-around of Little Rock, Arkansas location with the coaching, recruiting, and training of staff to rebuild profitability--Instituted division of responsibility program for Assistant Managers, in which management was given an opportunity to take an active role in areas of operation within the store such as, Store Maintenance, Visual Merchandising, Team and Sales Support. Managers rotating divisions of responsibility on a quarterly basis allowing then an opportunity to develop and prepare for all areas of management prior to advancement--Developed recognition program for store employees to recognize exceptional levels of customer service, sales generation, or team building. Presented program to Director of Southern Region and was asked to run as a pilot program in the Fort Worth District.--One of three General Managers invited to attend training seminar hosted by Rowe Furniture in Roanoke, Virginia in which we were given insight into the partnership between Bombay and Rowe as well as the construction/manufacturing process of case goods and upholstery, as Bombay rolled out its new custom upholstery program nationwide Show less

Bachelor’S Of Arts, Professional Psychology, Summa Cum Laude

Activities and Societies: Alpha Chi National College Honor Society Marketing Concentration for Consumer Behavior

Interior Design & Fine Arts

Activities and Societies: American Society of Interior Design

Interior Design & Fine Arts

Activities and Societies: Dean's List American Society of Interior Design