Emily Bero Email & Phone Number

Contra Costa County, California, United States

I am working to address the housing crisis and will be working to fund, create, and build affordable housing for our unhoused populations. Hope Solutions is creating a model for affordable cottage communities in Contra Costa County on faith-owned land.

West Contra Costa County, California

Case Manager for the Families in Transition program at the West Contra Costa Unified School District where I supported unhoused MvmcKinney Vento Students and Families with full spectrum support. I assisted with mental health referrals, housing preparation and housing location, tutoring referrals, access to basic needs-food clothing & hygiene products, school enrollment, academic advocacy, employment needs and other supports.

Pleasant Hill, California, United States

Housing Navigator for families who have experienced domestic and interpersonal violence.

Vancouver, British Columbia, Canada

Responsible for the day-to-day running of the support and advocacy services, social, recreational, volunteer, and food programs as well as the ensuring safety and welfare of participants in the program by the use of the principles of psychosocial rehabilitation practices. Worked at all sites across the greater Vancouver area.

Vancouver, British Columbia, Canada

Worked at all sites throughout Vancouver which included; shelters, supportive housing, transitional housing and more. Provided a range of supports, serving homeless/at-risk individuals, many of whom are living with mental illness, substance use, and/or physical health issues. Used a strengths-based model, to participate with tenants in the development and implementation of service plans, including assessment; goal setting, achievement, and review; resource acquisition; and monitoring in the… Show more Worked at all sites throughout Vancouver which included; shelters, supportive housing, transitional housing and more. Provided a range of supports, serving homeless/at-risk individuals, many of whom are living with mental illness, substance use, and/or physical health issues. Used a strengths-based model, to participate with tenants in the development and implementation of service plans, including assessment; goal setting, achievement, and review; resource acquisition; and monitoring in the areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery, and leisure/recreational supports. Worked closely and collaboratively with other direct service staff, family, government ministries, and external service providers, advocating for access and rights as needed. Provided daily support including medication administration, building security, crisis intervention, health and recreational groups, and general problem-solving. Show less

1683 Chestnut Street, Vancouver Bc, Canada

Assisted in a storefront and worked directly with customers to build strong relationships. Created website, marketing schemes and business plan for funding which increased interest by 30%. Write business plan and manage funding

Sydney, Australia

Worked in a technical facilities team to aid in building maintenance for a number of large companies. Assessed situations to provide correct assignment of tasks to contractors and get issues solved in a timely manner. Acted in fast paced environment under pressure to resolve any issues and business inquiries.

Sydney, Australia

Operated with people in groups to provide community support and to assist in the recovery process. Developed trust and resolved conflicts within groups; specifically regarding mental health and addictions. Worked with other sites to improve frameworks and create effective treatments.

Vancouver, Canada Area

Worked in a recovery house with youth to help individuals overcome addiction and social barriers along with providing emotional support through involvement in the program. Aided in transportation of youth to and from meetings.

Vancouver, Canada Area

Performed in a high-volume call center setting to resolve technical issues by walking clients through issues with problem solving. Provided assistance to customers, documented details and held KPIs.

- Create plan for pop up store front, support with set up and management from start to finish Oversee scheduling employees and organizing staff meetings• Maintain a well-kept and appealing business and storefront • Resolve any issues about business inquires • Promote and Market the store on social media and created an online shop

East Vancouver

• Schedule clients and coordinate stylists schedules to create a smooth atmosphere• Answer phones and reply to emails and messages • Greet and ring through clients and purchases with a professional, friendly demeanor • Take notes on services to ensure everything is in the system correctly and create tidy system• Keyholder, Opening and Closing duties; including Cashouts

Vancouver, Canada Area

• Ensure that all customers are satisfied with their product and their service • Undertake administrative tasks to allow for a smooth business and less stressed employees• Responsible for opening and closing store and making sure everything is in order • Work in a fast paced environment under pressure

Broadway

• Expanded customer base through announcements and sign ups information on upcoming events • Aided in stocking in a timely manner• Interacted with and helped customers to create an enjoyable experience

Kitsilano, Bc

•Great customer service•Handling and serving food and drink•Kept up with fast pace work environment-Serve food -Make and serve beverages

San Rafeal, California

• Called in patients and took vitals to gain experience working with patients in medicine • Observed surgeries in head and groin area• Aided surgeons in procedures and prepped rooms for patients

Corte Madera, California

• Optimized sale of cupcakes to create a successful retail experience • Responsible for opening and closing store, creating beautiful cupcake decorations and baked goods• Carried out market research on the internet to identify new clients and charities for cupcake donation• Processed orders over phone and greeted customers to create the best atmosphere possible

Terra Linda, California

•Caterer for multiple events.. Included food prep, serving, clean up•Events included weddings, black tie events, formal parties and more

Bachelor Of Arts (B.A.), Sociology And Health

Activities and Societies: 2009 – Present Council Member, Phrateres Club, University of British Columbia • 2012-2013 – Vice President •.

Education record

Activities and Societies: Adult Probation Officer Course 6 month internship as probation officer

Bachelor'S Degree, Sociology- Focus On Social Justice, Exchange

Activities and Societies: Habitat for Humanity Exchange program

High School Honors, High School

Activities and Societies: Rotary International