Emily Borg Email & Phone Number

Long Beach, New York, United States

Greater New York City Area

Menu Planning, Tailoring Meetings to client needs, Up Selling, Training, Supervising, Resumes, Banquet Event Orders, VIP Requests, Pre conferences, Post Conferences,

Greater New York City Area

Use Opera and Delphi to manage all details for group bookings including rooming lists, banquet event orders, custom made menusManage groups from 10 attendees to 700 attendees including meetings, one-on-meetings, gala dinners, receptionsService groups from the Pharmaceutical, Biotech, Non Profit Organization, Associations and Financial Markets as well as.

Focused on Group Resumes and BillingImplemented and oversaw Purchasing for Rooms divisionInterviewed, recruited and trained new Front Office Agents

Malta

Focused on organization of new GR system set upComplaint Handling, PC and Ambassador enrollments,Courtesy calls, Breakfast Rounds, Guest interviews.Set up VIP club Lounge and VIP amenities.

Opening of hotel)Interview, recruited and trained new Front office TeamImplemented and documented new standards of Procedure.

Organized refurbishment of Bar Counter and general décor.Implemented new Stock control system

Implemented training course for Tempory Staff at several Sydney hotels including Sheraton, The Sebel town House, Novotel, The Swiss Grand and The Landmark Parkroyal

Joined Corinthia San Gorg, four Star property as Front Desk agent, moved to Executive club Lounge host within 5 months.Was promoted to Assistant Front Office managerManaged a team of 12 and co ordinated the recruitment, interviewing and training of new Front Office team at the Corinthia Marina hotel, three star property, where I was promoted to Front.

Was Trained in all areas of Food and Beverage

Housekeeping

Diploma, Hotel Supervisory Management

Diploma In Hotel Management