Emily Botello

Emily Botello Email and Phone Number

Assistant Community Manager @ Hawthorne Residential Partners
Wake Forest, NC, US
Emily Botello's Location
Raleigh, North Carolina, United States, United States
Emily Botello's Contact Details

Emily Botello personal email

n/a
About Emily Botello

Personable and dedicated Customer Service Professional motivated to maintain customer satisfaction and contribute to the overall success of the organization. Solid team player with an upbeat, genuine and positive attitude. Specializes in multitasking, critical thinking, problem-solving, and detailed organization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships and improving efficiency.

Emily Botello's Current Company Details
Hawthorne Residential Partners

Hawthorne Residential Partners

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Assistant Community Manager
Wake Forest, NC, US
Website:
hrpliving.com
Employees:
944
Emily Botello Work Experience Details
  • Hawthorne Residential Partners
    Assistant Community Manager
    Hawthorne Residential Partners
    Wake Forest, Nc, Us
  • Hawthorne Residential Partners
    Leasing Consultant
    Hawthorne Residential Partners Apr 2023 - Present
    Raleigh, North Carolina, United States
  • Angus Barn
    Server
    Angus Barn Jul 2021 - Apr 2023
    Raleigh, North Carolina, United States
  • Avance Care
    Patient Coordinator
    Avance Care Aug 2020 - Jul 2021
    Durham, North Carolina, United States
    • Greeting all patients who enter the practice and answering all phone calls within the first three rings• Acquiring all necessary forms and identification to create and edit patient charts within the eClinicalWorks system• Correctly check in and check out patients by ensuring all forms of payment are collected appropriately and all patient forms are kept up to date• Answering patient questions thoroughly or referring them to another team member who can better assist them• Listen to patient compliments or complaints and handling them quickly and effectively, involving management when necessary• Ensuring patients have a positive overall experience to maintain a loyal client base• Utilizing Microsoft Office to maintain communication with team members and complete daily tasks• Understanding insurance verification and communicating billing effectively to patients, ensuring our practice maintains a high collection rate
  • City Of Durham
    911 Call Taker
    City Of Durham Sep 2019 - Aug 2020
    • Answered all incoming 911 and non-emergency calls • Collected, managed, and organized all pertinent information from the caller using excellent verbal communication skills and caller management tactics • Determined priority level of the call and entered data into the computer-aided dispatch system• Verified incident locations and determined, based on local policy and procedure, appropriate jurisdiction and services to be rendered. • Performed crisis intervention with callers during high-risk situations until emergency units arrived on scene • Made quick decisions and reacted with reason, often handling multiple high-priority tasks at once• Remained calm, professional, courteous, and respectful at all times • Utilized Microsoft Office to communicate with superiors and keep record of time worked• Maintained technical competence with telecommunications equipment
  • Lost Province Brewing Company
    Front Of House Employee
    Lost Province Brewing Company Jul 2017 - Aug 2019
    Boone, North Carolina
    • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele• Provided information and recommendations to guests and record orders accurately• Utilized organizational skills and quality standards to ensure guest satisfaction• Managed guest expectations by listening to concerns and performing complaint resolution if necessary• Answered phones politely and promptly, accurately relaying information or giving proper referral• Recognized and performed additional house cleaning tasks during slow periods• Continually received excellent evaluations from management• Trained staff in two positions due to proven excellency• A demonstrated high producer in sales, satisfaction and gratuities
  • Panera Bread
    Line Cook
    Panera Bread Sep 2016 - Jun 2017
    Boone, North Carolina
    • Prepared food and beverage following proper food handling methods resulting in consistently high scores on health inspections• Maintained consistent quality and high accuracy when preparing identical dishes every day• Modified dishes to specifications of the guest to ensure absolute satisfaction• Consolidated orders and ensured that they were received by the correct guests• Often stayed after hours to complete house cleaning projects• Trained staff due to demonstrated excellency
  • Carrabba'S Italian Grill
    Hostess
    Carrabba'S Italian Grill Mar 2015 - Aug 2016
    Fayetteville, North Carolina
    • Stayed on top of server availability and table turnover to make accurate decisions about seating locations using a computer system• Answered the phone to provide establishment information and take party reservations• Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers• Directed staff to check dining and serving areas frequently to verify proper cleanliness and readiness for guests as well as guide guests to appropriate seating for party size, provided with complete table setup• Supervised activities of dining room staff to maintain service levels and support guest needs• Assigned servers to sections and closing tasks

Emily Botello Skills

Writing Public Speaking Data Entry Microsoft Powerpoint Data Analysis Customer Satisfaction Telecommunications Resiliency Tenacious Work Ethic Multi Line Phone Microsoft Office Microsoft Excel Interpersonal Communication Multitasking Time Management Critical Thinking General Problem Solving Customer Service Teamwork Positive Employee Relations Analytical Skills Computer Aided Dispatch Easily Adaptable Organization

Emily Botello Education Details

Frequently Asked Questions about Emily Botello

What company does Emily Botello work for?

Emily Botello works for Hawthorne Residential Partners

What is Emily Botello's role at the current company?

Emily Botello's current role is Assistant Community Manager.

What is Emily Botello's email address?

Emily Botello's email address is eb****@****are.com

What schools did Emily Botello attend?

Emily Botello attended Appalachian State University, Terry Sanford High School.

What skills is Emily Botello known for?

Emily Botello has skills like Writing, Public Speaking, Data Entry, Microsoft Powerpoint, Data Analysis, Customer Satisfaction, Telecommunications, Resiliency, Tenacious Work Ethic, Multi Line Phone, Microsoft Office, Microsoft Excel.

Who are Emily Botello's colleagues?

Emily Botello's colleagues are Cindy Gilman, Tatyana Allen, Amber Cox, Destiny Bowser, Adrian Gordon, John Mincello, Abby Hoden.

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