Emily Buser, M.Ed Email & Phone Number

Manage and coordinate projects pertaining to business intelligence in order to drive performance. Tasks include:• Managing all aspects of research projects including design, fielding, and analysis to identify needs, viewpoints, and behaviors of current and potential Library customers• Delivering analytic presentations of Library programs and initiatives to Library leadership and staff• Analyzing and interpreting data to identify patterns and customer preferences• Delivering high-impact and actionable data-driven insights in order to advise senior leadership and recommend compelling and holistic solutions• Identifying and translating business needs into research projects; applying appropriate research methodology to meet business objectives• Exploring new research techniques and continually improving data collection processes in order to demonstrate value and ROI; creating best in class measurement platform

Managed projects pertaining to research, evaluation and/or policy development for ODE. Tasks included:• Leading cross-agency workgroups for project plan development and deliverables• Leading focus groups of internal or external stakeholders for input into state policies and/or procedures• Overseeing development of data collection policies, protocols and analyses for survey research projects• Consulting with ODE program offices on program evaluation methodologies and analyses• Supervising and training cross-agency team of 16 staff on internal survey tool to administer survey research projects• Providing technical assistance to internal and external stakeholders for mandated federal and/or state reporting as well as data collection initiatives• Acting as liaison to external evaluators to ensure research protocols and methodologies adhere to overall agency research agenda• Providing ongoing strategic advice and recommendations to the development or modification of agency-wide strategic goals, objectives and performance measurement system• Researching, developing, documenting and communicating trends in education and strategic policy positions of the effectiveness/ineffectiveness of policies and programs

Greater Chicago Area

Greater Chicago Area

Managed day-to-day operations for national education surveys (budgets of awarded projects ranged from $500k to $5m). Tasks included:• Planning and maintaining project schedules, budgets and management of project staff • Developing survey and data collection instruments, including defining business requirements, systems design and implementation• Leading field and telephone interviewer training and facilitating focus groups• Overseeing final deliverables to client• Acting as liaison to clients, consultants, field staff and telephone center, data preparation center, mail-out center and programming staff to address needs and/or resolve issues• Supervising and coordinating database management, study sample creation and study methodologies• Writing proposals for new awards

Evanston, Il

Conducted analysis of quality of Chicago Public High Schools and students’ academic performance. Tasks included:• Creating supporting documents and exhibits for year-end analysis report, “The Effort to Redesign Chicago High Schools: Effects on Schools and Achievement,” G. Alfred Hess, Jr. and Solomon Cytrynbaum, 2001

Coordinated efforts to connect businesses, universities, and community organizations with Chicago area schools, acting as liaison between school administrators and corporate partners. Tasks included:• Supervising staff for educational program outreach growth for Northern half of city of Chicago (approximately 35,000 students)• Conducting training seminars for new volunteers/organizations for JA programs• Assisting Director with development for JA Chicago’s Divisional Board of Directors• Acting as website editor to improve communications, recognition, and public relations for JA Chicago

Master Of Education (M.Ed.), Education

Special Student Status

Bachelor Of Business Administration (B.B.A.), Marketing, Summa Cum Laude

Hesburgh Program in Public Service

Certificate, Business Analytics