Respond to requests to make changes to patient-facing websites. Author pages in Sitecore CMS, look up information in databases, troubleshoot issues, and reply to internal customers. Support documentation and accessibility efforts.

Set up personal and small e-commerce websites with WordPress/WooCommerce and other platforms. Contributed to storytelling ideation, content design and editing, and technical support to various independent projects. Created graphics for social media sharing with Canva and photo editing software.

Actively job-seeking to re-enter the workforce. Working on personal projects such as building websites for friends, participating in online communities, and editing/proofreading short fiction.

Analyzed search results for quality, relevance, and user experience. Communicated with remote teammates about judgment guidelines and process details.

Coordinated content curation, organization, and launch of QueerSiliconValley.org, a local LGBTQ+ history and culture exhibit. Maintained regular communication with stakeholders and remote teammates about priorities and issues, adapted to changing project requirements, and tracked and fixed problems as they arose. Developed taxonomy for page tags/categories, built and edited WordPress pages, and customized HTML/CSS. Addressed accessibility and inclusivity concerns. Created training material and documentation.

Implemented precise edits to localized XML files for contracted retail client according to changing deadlines.

Project managed comparative image search assessment for Adobe Stock. Performed data analysis and detailed quality review. Communicated with clients and teammates regarding deadlines, project status, and deliverable changes. Contributed independent search quality judgments for short-term client projects as part of a remote team.(Various project dates, 2017-2018)

Served as a project manager, strategist, and product expert for a proprietary content management platform used to build, test, and launch hundreds of new search features globally, as well as possessing extensive knowledge of internal analytics tools, content quality, and user experience efforts. Demonstrated a bias for action by making proactive changes to features under my purview, identifying and prototyping new features, seeking out opportunities for our group to build relationships across the company. Championed teammates and cross-functional partners. Communicated status updates, proposed solutions and improvements, and presented results. Adaptable to timeline changes and resource constraints. Known for integrity, problem-solving, and detail-oriented execution.Launch highlights: - TV Knowledge Graph with user-centered design and content enhancements. - 2016 US primary election-related experiences, including content sourcing, UX, and prototyping. - Tumblr experiments with text and image posts in web search. - News headlines migration into CMS platform for key markets, including algorithmic triggering and UI tweaks.Key responsibilities: - Collaborated with cross-departmental stakeholders on search feature requirements, A/B tests, and launches. - Reported and triaged search problems and tool bugs; fixed search features within CMS platform. - Wrote documentation and trained a global content team, including travel to Singapore and Bangalore, India.

Performed editorial and QA tasks for market research client projects.Key responsibilities: - Reviewed questionnaires and tested web-based survey functionality prior to launch. - Created internal style guide and proofread business documents.

Helped library patrons and instructors use equipment; performed troubleshooting and maintenance of computers and software; customer service; answered questions.

Updated database information; researched agent information for IMDbPro.com; cropped images; maintained commercial links between IMDb.com pages and parent company Amazon.com.