Emily Canty Email & Phone Number

Continuing to complete Warm Welcome duties, in addition to clinic flow assignments.Clinic flow responsibilities include- Communicating with practitioners in clinic to provide direct patient care, preparing patient charts and exam rooms, assigning and leading patients to rooms- Evaluating provider disposition forms and script orders, entering scripts into patient charts, completing clinic summaries and reconciling coworkers’ clinics- Ensuring a Thoughtful Sendoff for patients upon check-out. Scheduling appointments at patient’s convenience, as well as providing any scripts, referrals, or materials necessary

Guided patients to their appointments during check-in at the Warm Welcome desk. Worked to problem solve any appointment discrepancies or errors. Communicated with multiple clinics and providers within facility to ensure quality of patient care.

Leading the front desk of the NHPP Orthopaedic Institute at Smithtown in supporting sessional providers and patients.Overseeing scheduling for Smithtown’s Sports Medicine Orthopedic Surgeon and obtaining authorizations for in office procedures, imaging, and submitting appeals.Participating in monthly meetings to relay system updates and procedures to staff members.Communicating with Worker’s Compensation teams and insurance representatives to meet the needs of patients.

New York City Metropolitan Area

Leading patient experience and administrative support at the Orthopedic Institute at Smithtown. Overseeing check in and check out for patients, organizing clinical paperwork, scheduling appointments, and completing daily administrative tasks. Additional supports include answering incoming patient calls and requests, acquiring authorization for outpatient procedures, scheduling surgeries, attending weekly office meetings, and general front desk tasks for sessional physicians.

New York City Metropolitan Area

Intake Specialist and Client support

Greater New York City Area

- Managed large Hudson Valley territory, covering 8 counties, with rural, suburban and urban areas. Increased sales by 30% across the territory - Created excellent buyers experience in restaurants, bars, and beverage stores by providing support, service, and nurturing strong business relationships.- Independently managed weekly and monthly schedules of buyer contacts, events, account trainings and tastings.- Prioritized uniform branding and product appearance though customer education, field quality control, and in-store promotions. - Conducted monthly meetings with distributor partners, and product presentations in front of crowds ranging from 5 to 50- Completed weekly and monthly reporting. Regularly exceeded sales goals in the Hudson Valley region.- Adapted successful service experience to NYC and surrounding areas.- Maintained client relations by increasing communication with distributors and worked to problem solve with buyers.- Achieved Certified Beer Server, Level One Cicerone certification.

Saugerties, Ny