Emily Ceh Email & Phone Number

The Blue Mountains, Ontario, Canada

Aurora, Ontario

• Originally hired as a Halfway House Attendant, then quickly promoted to Dining Room Server and eventually Senior Dining Room Server/Key Holder. • Displayed excellent customer service by engaging with a diverse clientele to meet their unique needs.• Prioritized customer needs in an orderly fashion and ensured food orders and requests were completed in a timely manner by utilizing time management skills under pressure.• Modeled leadership skills by training and supervising new… Show more • Originally hired as a Halfway House Attendant, then quickly promoted to Dining Room Server and eventually Senior Dining Room Server/Key Holder. • Displayed excellent customer service by engaging with a diverse clientele to meet their unique needs.• Prioritized customer needs in an orderly fashion and ensured food orders and requests were completed in a timely manner by utilizing time management skills under pressure.• Modeled leadership skills by training and supervising new staff; delegated new tasks during senior years of employment. Show less

Alberta, Canada

• Interacted with tourists daily and assisted them using knowledge of the town of Jasper. Was able to help tourists with directions and recommendations on leisure activities. • Gained an understanding of distributing an expected high level of customer service on behave of the luxurious hotel brand. • Ensured beverage cart was filled with fresh products before every shift, to continue selling those products to golfers on the course.• Ensured guests were satisfied with their… Show more • Interacted with tourists daily and assisted them using knowledge of the town of Jasper. Was able to help tourists with directions and recommendations on leisure activities. • Gained an understanding of distributing an expected high level of customer service on behave of the luxurious hotel brand. • Ensured beverage cart was filled with fresh products before every shift, to continue selling those products to golfers on the course.• Ensured guests were satisfied with their experience both with the hotel and on the golf course. • Completed several different day-to-day tasks to smoothly run the food and beverage department within the golf course on regular days and large events. Show less

Banff, Alberta

• Utilized time management skills to ensure customers received their food orders in a timely manner, aligning with their bowling game timeframe. • Gained knowledge of casual dining in a fast-paced environment.

Banff, Alberta

• Used communication skills to help tourists, and provide answers to their questions related to the town, by being knowledgeable of the town of Banff. • Developed strong organizational skills to ensure the store was clean and organized. • Completed multiple side duties and covered the sale floor alone while helping customers using time management skills.

Newmarket, Ontario

• Learned how to work non-stop, in a fast-paced environment while engaging with customers in conversation.• Used communication skills to communicate with customers and other employees to be consistent with business, and our pace.

Newmarket, Ontario

• Gained time management skills in order to complete multiple specified cake orders, while serving customers at the counter and completing side duties.

Certificate, Human Resources Management And Services

Diploma, Tourism And Travel Services Marketing Operations