Emily Fortner
AeroLeads people directory · profile

Emily Fortner Email & Phone Number

Director, Global Head of Social and Content at X
Location: United States 10 work roles 4 schools
1 work email found @twitter.com 2 phones found area 336 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email e****@twitter.com
Direct phone (336) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
X
Role
Director, Global Head of Social and Content
Location
United States
Company size

Who is Emily Fortner? Overview

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Quick answer

Emily Fortner is listed as Director, Global Head of Social and Content at X, a with 71 employees, based in United States. AeroLeads shows a work email signal at twitter.com, phone signal with area code 336, and a matched LinkedIn profile for Emily Fortner.

Emily Fortner previously worked as Director, Global Head of Social & Content Strategy at X and Head of Social at X. Emily Fortner holds Master Of Business Administration - Mba, Marketing And Entrepreneurship from Unc Kenan-Flagler Business School.

Company email context

Email format at X

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{first_initial}{last}@twitter.com
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AeroLeads found 1 current-domain work email signal for Emily Fortner. Compare company email patterns before reaching out.

Profile bio

About Emily Fortner

Emily Fortner is a Director, Global Head of Social and Content at X. She possess expertise in social media marketing, email marketing, copywriting, public relations, social media and 16 more skills. She is proficient in French. Colleagues describe her as "Emily is a results-driven and strategy-focused employee. We worked together at Youth Digital in the Marketing Team for some months. Not only was Emily always a go-getter, but she was a true team player and always had constructive and helpful feedback for me when I asked. Emily contributed to the company's growing popularity with her thorough marketing knowledge. She is an extremely hard worker and is very passionate about her work. I would absolutely recommend Emily as a top-notch professional.", "I have come across very few co-workers and supervisors that are able to do their job with as much diligence and sharpness as Emily. She has a remarkable talent for solving problems with both speed and attention to quality. Her ease of writing clear and engaging copy makes her a natural marketer, and her willingness to complete any assignment regardless of scope or difficulty proves she is a versatile must-have for any company or organization. Her quick-mindedness and ability to respond to any situation efficiently and professionally is something I am consistently impressed by, and I am certain that she will be a tremendous asset to any team.", and "Emily was a great manager to have while I was an intern at Shoeboxed. I learned the strategy and flow of marketing at a startup company from working with her. Emily is diligent and detail oriented. She wears many hats and I had the opportunity to work on a wide range of projects with her. I had the opportunity to have an impact on the marketing efforts that I would not have had at a larger, less personal company. I could not ask for a better internship experience with a more helpful mentor. My internship led to a lasting relationship with Emily and she has been a great resource in my career after Shoeboxed."

Listed skills include Social Media Marketing, Email Marketing, Copywriting, Public Relations, and 17 others.

Current workplace

Emily Fortner's current company

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X
X
Director, Global Head of Social and Content
New York, NY, US
Website
Employees
71
AeroLeads page
10 roles · 16 years

Emily Fortner work experience

A career timeline built from the work history available for this profile.

Director, Global Head Of Social And Content

X

New York, Ny, Us

Director, Global Head Of Social & Content Strategy

Current
X
Oct 2024 - Present

Head Of Social

X
Jul 2023 - Oct 2024

Content Strategy & Communications

San Francisco, Ca, Us

Dec 2019 - Jul 2023

Manager, Community & Influencer Engagement

San Francisco, Ca, Us

Scaled and managed a global team supporting the world’s largest community of readers on Goodreads, an Amazon company. Led strategy and execution for community engagement, help content, and social customer support. Launched customer self-service help platform that reduced customer contacts and department costs. Built relationships with top book reviewers and influencers; served as VoC for high-value member groups to influence product development.

Jan 2017 - Nov 2019

Manager, Community & Customer Communications

Raleigh, Nc, Us

Managed a multi-functional team responsible for social support, customer self-service, knowledge, and escalations for Bandwidth subsidiary Republic Wireless. Determined and executed the strategy for the company's online member community, help desk, and social support channels, including leading initiatives to increase the value of our peer-to-peer support platform​ and testing new tactics to boost user engagement. Acted as voice of the customer to product, operations, and marketing teams. Republic Wireless was acquired by DISH in 2021.

2016 - 2016

Director, Community

Durham, North Carolina, Us

Managed an agile team comprising community, marketing, and customer support to achieve business goals including customer acquisition, retention, and satisfaction. Shoeboxed was acquired by Earth Class Mail in 2018.

2013 - 2015 ~2 yrs

Head Of Customer Experience

Durham, North Carolina, Us

Led customer support strategy and operations for a venture-backed SaaS startup used by more than 1 million individuals and small businesses in over 100 countries. Joined as one of the first 15 employees on a team that expanded to over 60 people across 3 continents. Independently built out customer support processes and team, as well implemented new help desk and live chat software to reduce customer contacts and support costs.

2011 - 2013 ~2 yrs
4 education records

Emily Fortner education

Master Of Business Administration - Mba, Marketing And Entrepreneurship

Unc Kenan-Flagler Business School

B.A., Journalism And Media, Public Relations

University Of North Carolina At Chapel Hill

Mba Exchange, Innovation And Entrepreneurship

Aalto University

Twitter Welead: Women In Leadership Program

Ucla Anderson School Of Management
FAQ

Frequently asked questions about Emily Fortner

Quick answers generated from the profile data available on this page.

What company does Emily Fortner work for?

Emily Fortner works for X.

What is Emily Fortner's role at X?

Emily Fortner is listed as Director, Global Head of Social and Content at X.

What is Emily Fortner's email address?

AeroLeads has found 1 work email signal at @twitter.com for Emily Fortner at X.

What is Emily Fortner's phone number?

AeroLeads has found 2 phone signal(s) with area code 336 for Emily Fortner at X.

Where is Emily Fortner based?

Emily Fortner is based in United States while working with X.

What companies has Emily Fortner worked for?

Emily Fortner has worked for X, Whether Labs, Twitter, Goodreads, and Bandwidth Inc..

How can I contact Emily Fortner?

You can use AeroLeads to view verified contact signals for Emily Fortner at X, including work email, phone, and LinkedIn data when available.

What schools did Emily Fortner attend?

Emily Fortner holds Master Of Business Administration - Mba, Marketing And Entrepreneurship from Unc Kenan-Flagler Business School.

What skills is Emily Fortner known for?

Emily Fortner is listed with skills including Social Media Marketing, Email Marketing, Copywriting, Public Relations, Social Media, Customer Service, Marketing, and Blogging.

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