Emily Chou Email & Phone Number

New York, Ny, Us

Brooklyn, New York, United States

• Coordinated meetings and interviews between hiring managers and potential hires• Wrote daily evaluations, reports, and maintained back-office administration• Swiftly and successfully resolved conflict which resulted in client satisfaction 100% of the time• Organized and labeled over 500 items of inventory daily and accommodated constantly changing shipment schedules and delivery times• Provided friendly customer service all while remaining calm during periods of high volume

• Managed and produced content for the community forums page on the CORSAIR website that resulted in a 67% increase in engagement rate (views, comments, and reactions)• Monitored community engagements to identify and prevent disruptive actions as well as encourage positive behavior• Created various deliverables that highlight the UX/UI journey, trends and new products, competitive and market analyses, community statistics, and what design ideas we can integrate to improve our user’s experience• Lead impactful projects from start to finish that were relative to solving repeating issues that were apparent in the community forum discussions • Produced a detailed content calendar that has been executed in relevance to product launches and weekly discussions

New York City Metropolitan Area

• Owned and managed a photography social media account that attracted over 31,000 active followers• Coordinated social events for my own brand and others (Café cup sleeve and exhibitions) in multiple countries including United States, Korea, Japan, Germany etc. • Reached out to collaborators/volunteers and assisted on the purchases, planning, and execution of these social events

New York, United States

Queens, New York, United States

Bachelor Of Science - Bs, Advertising And Marketing Communications

Associate Of Arts And Sciences - Aas, Public Relations, Advertising, And Applied Communication, Gpa 3.7