Emily C. Email & Phone Number

Greater Philadelphia Area

Vancouver, Bc, Ca

• Leads and manages team of Clinical Trainers & Support Specialists• Primary point of contact for customers ensuring customer satisfaction• Lead customers through the onboarding process and throughout their customer journey while maintaining relationships and conducting regular check ins• Conducts weekly customer success meetings with C-level executives, management, marketing, sales and clinical team providing customer feedback and satisfaction levels• Contributes to the development and implementation of customer success strategies• Development of training and certification process for customers, physicians and internal staff• Maintained and improved overall customer satisfaction for duration of tenure

Vancouver, Bc, Ca

• Manages the training team and assists with the hiring process• Manages schedules and assignments of the training team• Trains and supports medical staff on new and existing installations of the Velacur device at 20+ sites nationally.• Provides feedback to the team on customer experiences and supports the customer success team in developing procedures and management of customer satisfaction• Assists in resolving technical issues encountered by customers• Creates training materials, including long and short form videos, and corresponding documents for medical staff and internal team members• Develops onboarding training and documents for all training staff• Contributes to ongoing product improvement initiative involving usability• Assists in the development of the lead device for better market reception• Assists marketing team with media development and voiceover presentation

Vancouver, Bc, Ca

• Trains and supports medical staff on new and existing installations of the Velacur device at 15+ sites nationally.• Provides feedback to the team on customer experiences.• Assists in resolving technical issues encountered by customers• Creates training materials, including long and short form videos, and corresponding documents for medical staff and internal team members• Develops onboarding training and documents for all training staff• Contributes to ongoing product improvement initiative involving usability• Assists marketing team with media development and voiceover presentation

Philadelphia, Pa, Us

My responsibilities include assisting the physician with studies, using appropriate sterile technique, proper patient care and ensuring the correct equipment is used in all studies. Participated in onboarding of new technologists as well as student introduction to the IR lab. Procedures include embolization, thrombolysis, dialysis fistulagrams and declots, IVC filters, urological and biliary cases, drainages, and biopsies. Using Siemens, GE, Toshiba, RIS, PACS

Los Angeles, Ca, Us

I have done a few independent films, and videos as well as voiceover work on multiple feature films such as Shrek the Third, John Tucker Must Die, and Sky High.

Los Angeles, Ca, Us

I have done a few independent films, and videos as well as voiceover work on multiple feature films such as Shrek the Third, John Tucker Must Die, and Sky High.

Philadelphia, Pa, Us

Instructs and evaluates students in a classroom setting while adhering to curriculum standards and assisting students in their learning process• Develops educational program including measurable objectives, goals and course outlines• Monitors students’ progress providing additional instruction and remediation when necessary• Performs instruction on smart board and with use Crestron AV system• Instruction in multiple courses

Minneapolis, Mn, Us

Delivers clinical and technical support and education to Medtronic customers in the area of PAD treatment for 30+ hospitalsProvides training, demonstration and education to customers regarding clinical results and efficacy of the full peripheral portfolioSupports regional sales strategy with sales representatives and managers to achieve goals and benchmarksSupports all business unit activities including training, PO collection and inventory management ensuring appropriate contracts and par levelsDeveloped innovative communication within team settingsStimulated sales to develop year over year growth with top products and create long term passive salesLaunched periodic newsletter to ensure necessary materials were reaching our target audiences

Marlton, Nj, Us

Travel between Voorhees and Marlton campusesActs as a scrub assistant to the physician during procedures including port placement and removal, peripheral angiography and stentingResponsible for the operation of radiologic equipment

Assist in performing fistula and graft studies including angioplasting, declotting, vascular stents, fistula maturation, and catheter placements.Assisted in the onboarding of new technologists. Using Seimens and GE OEC 9800 equipment.

As the lead technologist I created a monthly schedule for the x-ray staff, assisted in the hiring process, and participated in the onboarding of new staff. Knowledge of PACS, Computer Radiography and Basic Computer programs. Knowledge of lab procedures to include all waived lab testing protocols, basic nursing skills including vital signs, lab specimens, IM injections. Ability to perform Occupational Medicine testing to include urine drug screens and BAT. Responsible for assessing, screening and triaging patients. Perform required X-ray quality assurance processes. Responsible for preparing and sending over-reads as well as reporting the over-read results to providers. Retrieve and archive radiographic reports, maintain quality assurance of the lab and radiology equipment, stocking exam rooms and decontaminating equipment. Maintains technical aspects of radiologic safety and evaluates accuracy and quality of X-rays, oversees radiologic services and dosimeters.

Knowledge of PACS, Computer Radiography and Basic Computer programs. Knowledge of lab procedures to include all waived lab testing protocols, basic nursing skills including vital signs, lab specimens, IM injections. Ability to perform Occupational Medicine testing to include urine drug screens and BAT. Responsible for assessing, screening and triaging patients. Perform required X-ray quality assurance processes. Responsible for preparing and sending over-reads as well as reporting the over-read results to providers. Retrieve and archive radiographic reports, maintain quality assurance of the lab and radiology equipment, stocking exam rooms and decontaminating equipment.

Perform radiographic studies using ALARA techniques Providing excellent patient care Experience with emergency department, fluoroscopy, pain management, orthopedics, operating room, and general radiography. Assists with the observation of students from the Cooper Radiography Program

New York, Ny, Us

I have led the promotional teams for multiple brands including but not limited to Smirnoff, Captain Morgan, Jose Cuervo, Guinness, & Crown Royal. I participated in the training and staffing of events to ensure their highest quality.

Fort Lauderdale, Florida, Us

I have promoted for multiple brands including but not limited to Coors Light, Miller Lite, Miller 64, Fosters, and Leinenkugal all around the South Jersey area. I assisted in the hiring and training process of new brand ambassadors ensuring the highest quality performance at all times.

Chicago, Us

Leawood, Kansas, Us

Houston, Tx, Us

Day hostess. I was responsible for confirming next day reservations, assisting with special events, updating specials, table assignments and overall prep work.

Master Of Business Administration - Mba, In Progress

Bachelor Of Applied Science (B.A.Sc.), Allied Health

Associate'S Degree, Radiologic Technology/Science - Radiographer

Associate Of Science (A.S.), Health Services/Allied Health/Health Sciences, General