Emily Roebuck Email & Phone Number

Davenport, Iowa, United States

• Oversees all strategic programming and communication to 250,000+ active donors • Analyzes data to identify pain points & opportunities related to donor recruitment, retention, and experience;• Creates plans, goals, and priorities to address identified pain points in donor & employee engagement;• Partners closely with executive team, HR, training, donor recruitment and scheduling teams to deliver results;• Develops and expands training, toolkits and self-service resources while ensuring accuracy and impact of all materials;• Connects the dots between organization-wide initiatives, locally-developed initiatives, and what should be done for a particular region or population across a diverse donor database• Devises mechanisms to measure organization-wide success and adoption of initiatives• Keeps a pulse on the end donor experience to anticipate needs, future iterations and maintain relevance of promotional and communications initiatives;

Davenport, Iowa Area

Davenport, Iowa Area

• Supervised 5-10 tutors/staff during high-traffic evening work shifts and facilitated peer review processes• Assisted in hiring and on-going training of new tutors• Co-authored and developed new mission statement, training handbook, and operational procedures• Nominated for Macalester's Outstanding Student Educator of the Year Award (2016-2017)

• Facilitated individual and small group sessions to revise college-level papers of all disciplines and advance students’ knowledge of collegiate writing• Provide general administrative support, including client relations, appointment scheduling, and record maintenance• Adapted instruction to accommodate diverse clientele, from English Language Learners to advanced wordsmiths• Recognized as Macalester’s most active peer writing consultant as of January 2017

Greater Minneapolis-St. Paul Area

Tour guide; overnight host.

Macalester College

• Led 3-person team to design and create an innovative, human-centered online public health resource• Networked regularly with industry leaders across health care, legal, and entrepreneurship settings• Won Twin Cities-wide pitch competition for “initiatives dedicated to making a positive social impact”

Davenport, Iowa

• Facilitated organizational strategies to maximize customer value across a large health care system• Assisted in training and coaching over 100 employees, from clinicians to C-suite executives, to promote strategy deployment and track performance metrics• Described as “extremely organized [with] great ideas for improvement” by supervisor

St. Paul, Mn

• Conducted interviews and wrote corresponding, weekly articles following the lives of young Macalester alum as articles in a regular weekly series• Praised by alumni, students, and Alumni Relations offices alike for connecting alumni and students in an innovative and engaging way• Achieved “Most Shared Article” status for multiple articles (via Facebook, Twitter, and Google Plus)• Spotlighted on “anthropologyworks.com” to exemplify career possibilities through anthropology degrees

400 West Fourth Street, Davenport, Iowa, 52801

• Assisted patrons at misdemeanor court with future court dates, necessary court materials, and forms (e.g. court-appointed attorney forms; anti-theft education class registration)• Coordinated information between court clerks and present court-appointed attorneys • Filed and organized indictments, trial information, and verdicts• Assisted with research for real estate and wills, trusts, and estate cases for local law firm• Created, organized, and purged files and file records

2322 E. Kimberly Road, Suite 120 W., Davenport, Iowa 52807

• Shadowed Attorney R. Douglas Wells, who has been lead counsel in over 100 jury trials • Assisted with research for real estate and wills, trusts, and estate cases.• Organized and purged files and file records• Created new files for criminal litigation; personal injury; family law; workers compensation; real estate; and wills, trusts, and estate.

St. Paul Mn

• Served patrons at front desk, assisting with resource location and reservation, both in in-house collection as well as throughout libraries across the world• Organized library collections of books, journals, periodicals, and maps • Organized educational displays of health information resources for patrons• Oversaw two computer labs and print stations, cleaned