Manage maintenance releases and projects where testing ranges from 3 months to one year in length Manage team budget of approximately 800k for the year 2009. Includes planning resource, scheduling work and maintaining scope to stay within planned budgets.Form QA project teams of various size and skill set based on project needsCreate mitigation plans for resource constraints when the desired skill set or resource is not available for the project.Provide QA estimates and ensure the QA team meets projected deadlines, reassess estimates and timelines throughout the project and update accordinglyRepresent QA team to business and development partners through meetings and status reports.Coordinate resources across multiple global sites.Plan and ramp new QA associates, including new graduates, on-shore and off-shore contractors.Contribute to overall QA ITT plan by provided feedback from QA assessments and by participating in development team Agile meetings.Created and maintain knowledge management site for FMS QA team.Manage day-to-day escalations of issues that arise from the QA team.Measure test coverage and effectiveness for all projects and maintenance releases.Provide subject matter business and financial expertise to FMS QA team. Application supported are C3 (Cross Channel Compensation) and OLR/ContentPro (OnLine Reference).

Managed the variable compensation of 1000+ sales representatives. Tools used: BRIO, Actuate, Microsoft Access to create reports, using Oracle 9i and SQL Server 7. Created and updated retail compensation production reports using Actuate 5.0 - 6.0.Business team-lead for off shore resources for the new reporting efforts for 2004.Supported and led variable compensation initiatives to determine systems/infrastructure design and requirements.Worked with department management on compensation plan design, implementation, and rollout.Designed and implemented new reporting strategies and variable compensation rules for targeted employees.Created ad-hoc reports using Brio with advanced EIS development, Access, and Excel.Compensation Liaison, Sales Analyst and Compensation Department

Conducted investigations to determine customer's investment experience level in order to tailor conversations around their specific needs.Assisted customers in creating accounts and accessing investment data available on-line at fidelity.comGenerated quality prospective leads for business partners.