Organized and coordinated store merchandise, and assisted with grand opening of the Melrose locationStyles and provides product recommendations for customers based on their needsAcquires and schedules consultations from walk in customers and over the phoneAdvises influencers on products to promote while creating content for collaborations Oversees store operations and communicates daily with corporate team about store and staff needsAnalyzes sales data to record best selling products, and orders inventory accordingly

Effectively priced store merchandise in order to maximize sales and profitsAnswered phone calls from potential clients, and efficiently addressed customer questions and concerns Ensured team members were working efficiently while maintaining accuracy and speed, and communicated with store team leaders to delegate daily tasksDocumented and analyzed purchasing activities, inventory reports and store records Formed positive relationships with clients to create repeat sellers and customers

Collaborates with management to maximize sales based on displays Tracks and maintains inventory levels while handling daily freight Executes floor changes based on trends, inventory levels, and business needsTrains current and new team members on company visual standards

*Delivered an exceptional guest experience by engaging the guest and prioritizing the guest’s needs*Maintained cleanliness and organization of the sales floor and fitting rooms*Interacted with callers requesting product information to ensure customer satisfaction*Collaborated with team members within and outside of apparel department*Conducted transactions including sales, gift cards, refunds, and store credit

*Greeted over 100 customers per shift and provided a positive experience in the restaurant*Stocked and labeled inventory to follow company procedures and food safety regulations*Responsible for many roles such as food preparation, washing dishes, and working in the line*Accurately and efficiently processed POS transactions*Mentored new employees

• Greeted guests, placed menus and escorted guests to assigned table.• Handled to-go orders by answering calls, filling, and presenting orders to guests.• Aided wait staff by clearing tables and sweeping floors during high volume hours.• Confidently conversed with guests and handled any complaints that arose.

• Answered a high volume of calls and provided excellent customer service.• Provided administrative support to owners/operators.• Maintained the hospitality area of the salon.• Performed light housekeeping duties.