Emily Dresner
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Emily Dresner Email & Phone Number

Director of Software Engineering at Crisis Text Line
Location: Laurel, Maryland, United States 14 work roles 3 schools
4 phones found area 240, 301, 773, and 855 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

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Current company
Crisis Text Line
Role
Director of Software Engineering
Location
Laurel, Maryland, United States
Company size
4049 employees

Who is Emily Dresner? Overview

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Emily Dresner is listed as Director of Software Engineering at Crisis Text Line, a company with 4049 employees, based in Laurel, Maryland, United States. AeroLeads shows phone signal with area code 240, 301, 773, 855 and a matched LinkedIn profile for Emily Dresner.

Emily Dresner previously worked as Senior Director at Finra and Senior Engineering Manager, Specialized Human Review at Meta. Emily Dresner holds Mse, Computer Science And Engineering from University Of Michigan.

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Crisis Text Line

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Profile bio

About Emily Dresner

Culture is everything. All else is just noise. I’ve worked in social media, travel, security, and fintech and kept my architecture skills up to date while managing teams of teams. My interests lie in building customer facing product, data engineering at scale, 0->1 projects, taking risks on innovation, and developer experience. I have a proven track record modernizing struggling products and teams.Highlights from my career:Through alignment across engineering teams, business stakeholders, and leadership, and leveraging market analytics, persuaded FINRA to make a large innovation bet on modernizing an old, out of date and mostly manual integrity/compliance system to a new GenAI human-assisted review system leveraging Claude LLM models to perform NLP text extraction and risk factor assignment on unstructured data with feedback mechanisms, learning, and model ops in near real time. Also, through OKRs and clear goals, able to improve team velocity by 300% to allow them to build next-level systems.Through consolidation, product analysis, platform maturity, and working across many disparate data sources at world scale, scaled up two trust and safety platforms in Meta Integrity focused on rare yet highly impactful events by about 300% and 500% respectively. Invested in major technology innovations leveraging DSLs and computational languages across integrity events to increase investigator efficiency by 70% in complex and difficult online safety domains. Built Upside Business Travel from 4 to 60 engineers focusing on all parts of the engineering stack from product engineering and mobile through DevOps and security to deliver new product to customers continuously across web, Android and iOS. Also at Upside, lead early innovation in the AI in business travel space, integrating experimentation, ML sorts, ensembles, predictors, and early recommenders leveraging volumes of cloud-hosted travel data. Leveraging data for ML models from ancient travel systems never designed for model development was an interesting challenge in pipelines and data cleaning. Principal system architecture on the team that launched the Elder Scrolls Online MMORPG and implemented distributed queuing and consistent hashing to make it work at 1M persistent user scale across two continents at launch. That system is still in production 10 years later (albeit with fixes). Also, was one of the first to embrace AWS in 2011 to orchestrate the worldwide announcement launch of ESO without any physical infrastructure. We went from 0 to a global launch in 90 days.

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Emily Dresner's current company

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Crisis Text Line
Crisis Text Line
Director of Software Engineering
Laurel, MD, US
Website
crisistextline.org
Employees
4049
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14 roles · 27 years

Emily Dresner work experience

A career timeline built from the work history available for this profile.

Senior Director

Current
Finra

Washington, District Of Columbia, US

Senior Director delivering strategic impact in market regulation and human review across three strategic capabilities: Advertising Market Regulation, Public Offering and Private Placement for the Corporate Financing space.- Influenced top-level leadership to fully fund multi-year initiative ($16M over 4 years) to modernize human review capabilities in a.

Jul 2023 - Present

Senior Engineering Manager, Specialized Human Review

Meta

Menlo Park, CA, US

As a seasoned Senior Manager at Meta, I championed safety and innovation across complex engineering departments: Specialized Human Review and Policy as Code. My mission was to safeguard over 3 billion users across Facebook, Instagram, WhatsApp, Facebook Pay, and the Metaverse.- Delivered complex review platforms that provided sophisticated analytical.

Aug 2020 - Jun 2023

Chief Technology Officer

Upside Business Travel

Washington, District Of Columbia, US

As the Chief Technology Officer (CTO) at Upside Business Travel, I led our dynamic team in revolutionizing the travel industry through cutting-edge technology. Our AI/ML-powered startup, headquartered in the heart of Washington, DC, is committed to enhancing the travel experience for millions of users. - Nominated for Best CTO in Washington, DC (2019).

Jul 2017 - Aug 2020

Senior Vice President Of Engineering

Upside Business Travel

Washington, District Of Columbia, US

An established leader in engineering, I bring over 6 years of experience in cultivating top-tier engineering teams. My leadership style is characterized by fostering an environment of growth, collaboration, and continuous learning.- Assembled an exceptional team of engineers, sourcing the finest talent in the Washington DC Area. Built a diverse team with.

Feb 2016 - Jul 2017

Director Of Product Engineering

Luminal, Inc.

Led the AWS-focused business platform, Fugue, overseeing the CloudOS Platform Team, Build and DevOps, QA Automation, and Web to enhance the user experience.- Built cohesive and effective teams by hiring in software engineering, content, QA Automation, DevOps, and Web.- As a Product Owner, managed requirements and led teams to deliver high-value products.

Aug 2014 - Oct 2015

Principal Online Architect

Zenimax Online Studios

Hunt Valley, Maryland, US

I specialize in designing and leading cloud architectures for highly scalable, highly available, and massively distributed software systems. My expertise lies in transforming complex technical challenges into successful, released AAA MMOs.Designed and Led Cloud Architecture:- Orchestrated the cloud architecture for highly scalable, highly available, and.

Oct 2012 - Jul 2014

Lead Web Developer

Zenimax Online Studios

Hunt Valley, Maryland, US

- Launched announcement, marketing community, and beta signup sites for The Elder Scrolls Online MMO, delighting thousands of eager players.- Designed and implemented robust web architecture to handle 1M+ users, ensuring scalability during traffic spikes and community events.- Executed advanced caching strategies, conducted performance and extensive load.

May 2011 - Oct 2012

Security Architect/Senior Software Engineer V

Merchant Link, Llc

Silver Spring, MD, US

Team lead and architect for security architecture projects, enterprise-wide solutions with failover and disaster recovery, architect of secure financial web sites, database encryption, designing and building secure systems for in-flight sensitive banking information, end to end encryption with Thales HSMs, networking and security engineering.- Architected.

Aug 2005 - May 2011

Senior Software Engineer

Softmed Systems, Inc.

US

Designed large-scale distributed systems, service-oriented architectures, auditing systems, and security systems for HIPAA compliance and government certification (DITSCAP, Common Criteria).* Implemented full security toolkits to provide atomic functions up to SSL in legacy applications for secure communications.* Designed distributed concurrent resource.

Nov 2003 - Aug 2005

Senior Software Engineer

Nfr Security, Inc.

US

Senior position designing encrypted communications between intrusion detection systems and clients, developing enterprise-wide databases for security data, real-time alert data management and data arrival guarantees. * Designed and developed secure authentication with public key encryption protocols and secure password management. Wrote design.

Jul 2001 - Oct 2003

Software Engineer

Media Station, Inc.

Staff position involved in designing and implementing GUI management tools and driver for virtual CD-ROM system between a client and server. Involved kernel-level development, caching systems, and guaranteed data delivery.* Built VxD driver for Windows 9x and WDM driver for Windows 2000 to mimic a virtual CD-ROM device which accessed driver packets from.

Oct 1999 - May 2001

Applications Developer Iii

University Of Michigan Medical Center Information Technology

Ann Arbor, Michigan, US

Staff engineering position implementing medical center-wide software, system security, rollout to 1000+ systems, networking topologies and network wiring.* Designed and developed secure Visual Basic and C/C++ graphical client to secure medical systems interfacing with IBM 360 mainframe using tn3270. * Implemented all support and security applications for.

May 1995 - Oct 1999
Team & coworkers

Colleagues at Crisis Text Line

Other employees you can reach at crisistextline.org. View company contacts for 4049 employees →

AF Antonina Fastova Antonina Fastova Colleague at Crisis Text LineChicago, Illinois, United States, United States View → IT Ivy Tan Ivy Tan Colleague at Crisis Text LineMiami, Florida, United States, United States View → QL Quy Le Quy Le Colleague at Crisis Text LineGreater Philadelphia, United States View → AO Ashley Overholser Ashley Overholser Colleague at Crisis Text LineAtlanta, Georgia, United States, United States View → EB Emily Bockmeyer Emily Bockmeyer Colleague at Crisis Text LineBrooklyn, New York, United States, United States View → TW Taylor Whang Taylor Whang Colleague at Crisis Text LineUnited States, United States View → VM Vanessa Montiel Vanessa Montiel Colleague at Crisis Text LineWinter Garden, Florida, United States, United States View → JL Jenny Lin Jenny Lin Colleague at Crisis Text LineSan Diego, California, United States, United States View → YG Yafet Gebremedhin Yafet Gebremedhin Colleague at Crisis Text LineBaton Rouge, Louisiana, United States, United States View → IC Isabella Celidonio Isabella Celidonio Colleague at Crisis Text LineFort Lauderdale, Florida, United States, United States View →
3 education records

Emily Dresner education

Mse, Computer Science And Engineering

University Of Michigan

Bse, Computer Engineering

University Of Michigan

Education record

Brighton High School
FAQ

Frequently asked questions about Emily Dresner

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What company does Emily Dresner work for?

Emily Dresner works for Crisis Text Line.

What is Emily Dresner's role at Crisis Text Line?

Emily Dresner is listed as Director of Software Engineering at Crisis Text Line.

What is Emily Dresner's phone number?

AeroLeads has found 4 phone signal(s) with area code 240, 301, 773, 855 for Emily Dresner at Crisis Text Line.

Where is Emily Dresner based?

Emily Dresner is based in Laurel, Maryland, United States while working with Crisis Text Line.

What companies has Emily Dresner worked for?

Emily Dresner has worked for Crisis Text Line, Finra, Meta, Upside Business Travel, and Luminal, Inc..

Who are Emily Dresner's colleagues at Crisis Text Line?

Emily Dresner's colleagues at Crisis Text Line include Antonina Fastova, Ivy Tan, Quy Le, Ashley Overholser, and Emily Bockmeyer.

How can I contact Emily Dresner?

You can use AeroLeads to view verified contact signals for Emily Dresner at Crisis Text Line, including work email, phone, and LinkedIn data when available.

What schools did Emily Dresner attend?

Emily Dresner holds Mse, Computer Science And Engineering from University Of Michigan.

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