The Fuame Network meaning, “For U and Me”, is a multimedia show. I am a local host in Brooklyn, New York and my job is to film myself exploring the best places in the city, while sharing a little bit more about the local culture from the people who live there. Through this channel I have inherited a deep passion for storytelling, and how to market and entertain in the social media sphere.- Conceptualized, wrote, directed, and filmed engaging videos, maintaining a high satisfaction rate among viewers through compelling storytelling and adherence to trending content.- Tailored content to meet the specific needs of key stakeholder audiences, enhancing engagement and fostering lasting connections.- Led video production meetings, introducing innovative content strategies that resulted in an increase in viewer engagement metrics, including longer YouTube view times and higher like-to-viewer ratios.- Actively engaged with social media followers on a daily basis, fostering frequent interactions and contributing to client satisfaction and retention efforts.

- Memorized all of the ingredients on the menu and accurately made suggestions based on preferences and dietary restrictions.- Recorded food and drink orders while assessing customer's requests with high accuracy.- Trained new employees on company expectations, how to use Salido, as well as provide exceptional, friendly, and fast service.- Managed an average of 9 tables, and covered up to 17 tables at once as needed due to volume, while maintaining high customer service standards

- Maintain secure and accurate cash drawers- Skilled in customer service, and conflict resolution between bar patrons- Kept the bar area safe, clean, and well stocked throughout each working shift- Maintained and Operated Toast POS system- Led conversations with beer and wine vendors to improve professional relations

- Memorized official and off-menu preparations to serve all customer beverage desires.- Prepared more than 80 drinks per shift with high accuracy and constantly strong customer satisfaction.- Developed creative and appealing latte art techniques and instructed coworkers in the method.- Introduced and assisted in curating a “Drink of the Month” promotion to the menu that was well received by customers and raised monthly sales- Listened to customer desires and needs to recommend optimal products.- Designed and created visual menus to grab customer's attention.- Cleaned equipment, disposed of waste, closed registers, and carried out other closing duties.