Emily Eigenmann Email & Phone Number

Chaifetz Arena - St. Louis, Missouri, United States

- Primarily responsible for Saint Louis University soccer games taking place at Hermann Stadium, including developing, coordinating, and supervising all related activities.- Assist with collection and distribution of event information from promoter/show representatives/sports teams, billing preparation/support, customer service representation to our guest, and logistics of departmental activities relating to events.- Assist the Events department with all Chaifetz Arena events, including overseeing VIP programs, assisting with ingress, and handling guest issues as needed.- Communicating between departments as necessary to resolve event issues, guest complaints, or emergencies (Box Office, Custodial, First Aid).- Effectively communicate escalated issues to Guest Experience Manager and Event Manager.- Accountable for the maintenance and accurate documentation of employee files, contact information, attendance records, payroll sheets, and staffing estimates.- Act as facility contact for all event related feedback, including but not limited to, answering incoming emails, calls, lost and found inquiries, and event concerns.- Assist in maintaining and improving the culture of the department, bolstering part-time staff recognition programs, developing new rewards and recognition as needed.- Act as Event Manager for events as needed; performing all related functions as required.- Other duties as assigned.

Springfield, Missouri, United States

- Building supervisor during evening and weekend hours- Utilized EMS Software to oversee all building event bookings- Maintained the safety and security of the Student Union and its guests- Coordinated essential Union functions to ensure a smooth operation- Enforced University and Union policies- Provided our guests with excellent customer service- Maintained occupancy records and shift logs- Reported maintenance problems through proper channels- Assisted with technical problems- Assisted with room set up and preparation- Responsible for responding to emergency situations that may involve fire, police, or paramedic experience

- Managed and led the team leaders in fulfilling their duties- Met with President in separate meetings to determine goals for the semester and be available when necessary- Assumed the President's duties in the event the President is unable to attend a meeting- Served as the second-in-command to ensure accomplishments of all activities during the academic year- Created and oversaw all professional development opportunities for the organization, such as professional headshots and workshops- Planned and oversaw adjacent events such as the EMA Christmas party, the Professional Networking event, and the EM Stakeholder's meeting, including securing sponsorship for said meeting.- Assisted the Membership Development Chair with recruitment: tabling events and Missouri State University events- Planned Graduate Receptions each semester- Attended weekly leadership meetings and bi-weekly membership meetings throughout the academic year.- Created a transition document regarding the position and help train the new leader at the end of the Spring semester.

Springfield, Missouri, United States

- Manage various social media platforms such as TikTok, Twitter, Facebook, and Instagram- Create and market content on all social media platforms- Attend Missouri State events and market them on all social media platforms- Create, organize, and run fun events promoting the Plaster Student Union

- Organize, plan, and budget a large event celebrating money raised - Fundraise for Children's Ministry Network all year long; our 2022 total was a little over $13,000- Raised $379.00 personally during organization involvement

Springfield, Missouri, United States

- Maintain various social media platforms such as Instagram, Facebook, TikTok, and Twitter- Create and market content on all social media platforms- Design and create merchandise and promotional items

Springfield, Missouri, United States

- Advertise and market events through creative means - Organize, budget, and plan events for Missouri State students- Communicate with industry professionals- Assist with contracting performers and others brought to campus

Glendale, Arizona, United States

During Super Bowl LVII in Glendale, I had two different areas I worked at. The first was as a part of the Super Bowl Experience, which is an interactive fan event that gives patrons the opportunity to participate in games, autograph signings, photo opportunities, and more the week before the game. I was stationed at a game where fans had the chance to test their throwing skills and try to hit numerous targets. I helped set up and run the game, in addition to interacting with fans and making the experience memorable. Additionally, on game day, I was given the title of “Captain”, overseeing my fellow teammates, ensuring breaks were taken and rules were followed. I was stationed along the media route where I assisted fans and media with finding the correct entrances to the stadium and giving directions to different areas.

- Maintain social media platforms such as Instagram and Facebook- Create and market content on all social media platforms- Assist with various events, such as the Price Cutter Charity Championship, Steak Cookoff, 55th Anniversary, and smaller, store-specific events- Attend events to photographs and create an event history- Maintained Kids Club applications and updated numerous spreadsheets- Assisted with tasks such as creating 800+ buttons, sorting t-shirts by store, helping sort packets, sorting item cards, and more.

- Maintain social media platforms such as Instagram and Facebook- Create and market content on all social media platforms- Organize various events to advertise the company and products- Assist with company rebrand - Redesigned and updated website

Springfield, Missouri, United States

- This position tied into the MGT 412 course at Missouri State University, where the goal was for students to create an award show where alumni, students, and industry partners gather to promote the Entertainment Management Program. - I managed social media platforms including Instagram, TikTok, Twitter, and Facebook. - I created and advertised content for the platforms, both videos and graphics. - Designed ~20 page event program. - Designed 100+ credentials.

Springfield, Missouri Area

- Set up party rooms with the appropriate wristbands, socks, and other supplies for a range of 10-100 people based off the listed party size- Assisted customers with signing up for waivers- Provided excellent customer service- Coordinated birthday party with the guardian in charge of the party, such as times they'd like to eat pizza, cut cake, and open presents- Served food and drinks to the party guests- Made announcements throughout the building as needed to get the party's attention- Answered any questions that may arise