Emily Kelly Email and Phone Number
I completed my Bachelor of Arts (honours) degree in Sociology and Disability Studies at Carleton University last spring with high distinction. With a passion for supporting post-secondary students with disabilities in higher education and a keen interest to develop the knowledge and capacities to best support this growing cohort of students, I began my Master of Education (M.Ed) degree in the Studies in Teaching and Learning stream at the University of Ottawa this Fall. Several months later, I am in the final stages of my program and expected to graduate at the end of July. While my studies have provided the theoretical and practical applications of sociological ways of knowing, critical disability perspectives, and adult teaching principles, I have also been gaining invaluable work experience in various departments at Carleton University and in the local disability community. Namely, through guidance and mentorship from my colleagues at the Paul Menton Centre for Students with Disabilities (PMC), I have developed the skills necessary to exceed expectations in delivering compassionate client-services and learning strategies support. Additionally, I am proud to sit on the board of directors with the Learning Disabilities Association of Ottawa Carleton (LDAO-C), supporting their programming initiatives for youth transitioning from high school to post-secondary studies and the workforce. In both roles, I use a client-centered, strength-based approach to assess the needs of clients and the organization at large to deliver efficient, effective, and culturally responsive supports and services. My interests include student success in higher education, particularly for undergraduate students with disabilities such as mental health, learning disabilities, ASD, and ADHD. Informed by my ongoing dedication to research and professional development, work experience, and lived experience, I take pride in my dedication to supporting students with disabilities to achieve their full potential in the post-secondary setting. My studies at the University of Ottawa have further piqued my interest in program planning, development, facilitation, and review which I hope to explore in the professional realm in the near future.
Carleton University
View- Website:
- carleton.ca
- Employees:
- 6930
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Disabilities Coordinator And Learning Strategist - Paul Menton CentreCarleton UniversityOttawa, On, Ca
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Administrative Assistant - Paul Menton CentreCarleton University Aug 2022 - PresentOttawa, Ontario, Canada• Providing general reception and respond to the inquiries of individuals inquiring about academic accommodations and support services for students with disabilities at Carleton University by email, phone and in-person with care.• Scheduling a variety of client appointments using Ventus for students with both visible and non-visible disabilities. • Directing student, staff, and faculty to relevant supports and services, as well as departments on campus. • Assisting PMC staff with preparation and organization for events, programs, and services (e.g., PMC Orientation, volunteer appreciation events, Make the CUT, etc.). • Supporting the Administrative and Program Administrator in fulfilling day-to-day back-end administrative duties (e.g., sending confirmation emails and Microsoft Team meeting invitations, file creation and management, training student staff, etc.).
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Learning Strategist - Paul Menton CentreCarleton University Jan 2023 - PresentOttawa, Ontario, Canada• Facilitating and co-facilitating engaging face-to-face and virtual workshops which aimed to promote essential academic skills and strategies (e.g., time management, study skills) as well as disability support and social groups. • Providing individualized strategies and skills practice for students with disabilities to enhance their learning experiences and overcome disability-related barriers to academic success (e.g., procrastination, motivation, active reading, academic writing, metacognition, self-regulated learning, etc.). • Tracking student progress over time to assess the effectiveness of interventions and adapt strategies as needed to refine skills. • Writing detailed case notes for each student interaction, promptly adding the to client files to maintain accurate records of support provided. • Making informed and accurate referrals for students with disabilities to seek supports and services within the Carleton community based on individual need. • Supporting the Senior Disabilities Learning Support Coordinator in timely and effective administrative duties (e.g., assigning students to learning strategists, booking initial appointments, rescheduling appointments as needed, etc.).
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Board MemberLearning Disabilities Association Of Ottawa-Carleton Aug 2023 - PresentOttawa, Ontario, Canada• Attending monthly board and committee meetings to further the organization’s mandate.• Consulting with the executive director, program specialist, chair, and respective board members on trends in young adult and adult education for learners with disabilities and/or Attention Deficit/Hyperactivity Disorder (ADHD).• Planning and designing an exciting new program to launch in Spring 2025, supporting Ottawa-area youth with learning disabilities/ADHD gain employability skills as they seek out their first job.• Assisting with organizational duties and events as required (e.g., Learning Abilities Centre Grand Opening, grant/bursary application writing and editing, caregiver information nights, etc.).
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Human Resources Assistant - People Management OperationsImmigration, Refugees And Citizenship Canada / Immigration, Réfugiés Et Citoyenneté Canada Apr 2022 - Sep 2022Ottawa, Ontario, Canada• Created, maintained, opened and closed staffing files for IRCC’s second-largest case processing center under tight deadlines. • Processed staffing action requests from start to finish including preliminary filing and administrative duties, drafting letter of offers, creating notification publications, file management, data entry, and quality control auditing. • Used various software including Microsoft Suites, GCDocs, PeopleSoft, and Pheonix Pay Systems. • Completed other duties, both individual and collaborative, as assigned by Team Lead, Human Resources Advisor, and senior staff where applicable. -
Accessibility Services Student Attendant - Macodrum Library Accessibility ServicesCarleton University Sep 2021 - Aug 2022Ottawa, Ontario, Canada• Participated in the service delivery of library accessibility services, including Transcription Services and the New Sun Joy Maclaren Centre (JMC) for students with disabilities (e.g., general administrative tasks, data entry, file management, digitization of alternate format texts, etc.). • Staffed the service desk in the New Sun Joy Maclaren Centre, checking-in students as they arrived and making future bookings using the LibCal scheduling software. • Supported technical issues and helped patrons as access needs were raised, escalating when necessary. • Served the needs of student patrons with empathy, compassion, respect, and understanding. • Referred patrons to relevant on-campus supports and services based on need (e.g., Paul Menton Centre (PMC), Centre for Student Academic Support (CSAS), Health and Counselling Services, Academic Advising, etc.).
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Customer Service Representative - Campus Card/Info CarletonCarleton University Jul 2021 - Sep 2021Ottawa, Ontario, Canada• Responded to inquiries from students, their parents, the public, and Carleton faculty/staff, in person as well as over the University’s information line and the automated attendant system. • Produced and issued campus cards and U-Pass cards to incoming first-year students, added funds to campus cards, managed the campus lost and found directory, as well as other administrative functions as needed. • Processed various methods of payment and ran a daily sales summary opening and settlement report. • Referred and transferred calls with student and parent inquiries to the relevant services on and off campus. • Served the entire Carleton University (Carleton Ravens) community with excellent customer service and care.
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Collection Support Unit OperatorStatistics Canada May 2021 - Aug 2021Ottawa, Ontario, Canada• Worked on three major 2021 Census of Population projects including Questionnaire Request Support (QRS), Apartment Occupancy Verification (AOV), and Non-Response Follow Up (NRFU). • Answered both the English and French call center lines, speaking to Canadians requiring assistance in completing their census questionnaire. • Made outbound calls to follow up with households that did not complete their census questionnaires in a timely manner. • Collaboratively worked with supervisors and peers to surpass daily benchmark expectations set out by regional manager. -
Activities Co-Ordinator And Guest ServicesSandbanks River Country Campground May 2019 - Sep 2020Prince Edward, Ontario, Canada•Developed, planned for, and supervised activities, outings and events at the campground to entertain campers of all ages. • Processed guest check-ins by confirming reservations, assigning camp sites, performing transactions/sales, and issuing parking passes. • Processed all payment types such as cash, cheque, debit, or credit. • Managed, answered, and processed all guest calls, messages, questions or concerns both over the phone and through e-mail and Facebook messenger. • Issued daily reports and completed designated cashier and closing reports in the CampLife reservations system.
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Retail SalespersonSavers | Value Village Aug 2017 - Apr 2019Ottawa, Ontario, Canada• Provided exceptional customer service to all customers while following company policies. • Processed all transactions (ie. Purchases, Exchanges, Refunds, etc.) at the cash register as well as various payment types including cash, debit, credit, and visa. • Organized and sorted clothing in the fitting rooms to be put back out on the sales floor. Effectively took the sorted clothing and put back on the racks with efficiency and speed. -
Recreation AideRevera Inc. Feb 2018 - Jun 2018Ottawa, Ontario, Canada• Reporting daily to the Recreation Manager and weekly to the Executive Director. • Assisted in planning, organizing and implementing meaningful programs for the residents. • Assisted with the organization and documentation of resident records. • Maintained effective communication and positive human relations with residents, their families, volunteers, and other staff members. • Assisted with portering residents to scheduled and pre-arranged outings both inside and outside of the facility. • Assisted residents at mealtimes when required.
Emily Kelly Education Details
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Studies In Teaching And Learning -
Sociology And Disability Studies
Frequently Asked Questions about Emily Kelly
What company does Emily Kelly work for?
Emily Kelly works for Carleton University
What is Emily Kelly's role at the current company?
Emily Kelly's current role is Disabilities Coordinator and Learning Strategist - Paul Menton Centre.
What schools did Emily Kelly attend?
Emily Kelly attended University Of Ottawa, Carleton University.
Not the Emily Kelly you were looking for?
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Emily Kelly
Greater Halifax Metropolitan Area -
Emily Kelly
Recent Graduate In Social Anthropology | Student Recruitment Professional | Enthusiastic LearnerHamilton, On -
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