Partner Success Lead
Current· Collaborated with the GM and Director of Sales to conceptualize and establish this pivotal role.· Developed comprehensive onboarding SOP and segmented framework for active partners, ensuring seamless integration and consistency, with extensive documentation.· Established internal and external reporting structures, conducting business reviews for 100+ active partners. Monitored partner performance metrics, offering tailored support to optimize success.· Acted as primary liaison between partners and internal stakeholders. Aligned partner initiatives with business strategies, providing strategic insights for mutual success.