Accountable for prospecting, cultivating, soliciting, recognizing and stewarding donors in all giving levels. Using board and staff generated strategic plan, identify new individual giving strategies, delivery channels, and market segments, and develop goals and campaigns to capitalize on these opportunities to hit long-range goals. Create specific goals for donor segments/ individual donors in the annual giving pipeline based on donor history of giving and the organization’s knowledge of donor potential. Manage CRM database to optimize usage. Collaborate with Foundation staff to create a segmented communications and marketing plan for individual donors. Faithfully and on a timely basis execute that plan so donors are retained and upgraded. Enact donor solicitation strategies including: face-to-face visits, direct mail, e-mail and social media appeals. Communicate persuasively throughout all channels the important case for giving to the organization. Launch in-depth feasibility study and implement strategies for effective $6mm capital campaign to fund the Hospital's hospitality house and Walking Trail renovations, and other Foundation program operations.Professional Achievements:• Secured largest donation in Foundation history, outside of campaign fundraising.• Collaborated with various Hospital departments (risk, compliance, application services, IT, marketing) to create and launch first ever Grateful Patient program.• Increased individual giving by 64%.

Support the needs of 23 fundraising clients by negotiating contract renewals and attracting business opportunities. Offer options to address and resolve client issues. Administer project teams for diverse client base from small private to large public colleges and universities as well as nonprofit organizations. Monitor client budget to confirm efficient use of company and partner resources.Professional Achievements:* Attained client goals and increased renewal rate of contracts by creating an environment conducive to excellence through the collaborative efforts with project managers, creative services, IT, and data teams.* Developed professionalism by extensively training on different methods of outreach, including targeted display advertising, crowdfunding and “Giving Day” SaaS platforms, direct mail, marketing automation, phonathon, and major and planned giving outreach.

Met with 130 potential clients in less than 16 months by creating awareness, building relationships, and chasing leads. Formulated strategic approaches to persuade decision making regarding initiatives of key leaders. Interacted with potential clients regarding business challenges and requirements to suggest company solutions and cost benefits.Professional Achievements:* Achieved 41% close rate by pioneering entire sales cycle from initial engagement to secured partnership.* Continuously improved sales process for internal teams and client experience by working in tandem with sales, marketing, productive development, operations, delivery, business development, and senior leadership teams.

Focused on producing new business through emphasis on market verticals (higher education, healthcare, religious, Greek, and other non-profit organizations). Facilitated efforts of sales executives on RFP responses, proposal development, and contract service agreements.Professional Achievements:* Represented company at various CASE, AFP, and other market conferences throughout the nation.* Contributed to planning and executing annual RNL 3-day conference for 100+ fundraising industry professionals by developing valuable connections with influential professionals in fundraising and outreach industry.

Led 27 private and public institutions in CASE districts VII and VIII to heighten campaign results, client satisfaction, contract renewals, and upsells through conference calls, site visits, presentations, and written communication. Voiced client concerns and appreciation to internal team to enable prompt follow up of concerns or proper recognition for strong client satisfaction.Professional Achievements:* Increased ROI and served as an extension of partner’s internal team by researching industry trends to suggest additional services for clients.

Maintained 36 clients by effectively meeting data, reporting, and all other requests. Understood client needs and expectations to develop meaningful outreach plans. Established outreach plan by directing across different internal and external teams, including advancement services, marketing and communications, and development contacts. Brought visibility to short-, mid-, and long-range goals through report analysis to confirm internal and external goals were achieved by studying historical program statistics and industry trends.

Supported up to 40 employees with continuous recruitment approaches while managing payroll, bonus structures, and incentives to improve employee retention and development.Professional Achievements:* Successfully exceeded client expectations by working with 16 clients to maintain integrity of company image.* Helped University of California, Los Angeles onsite during Library and senior class gift campaign kickoff.* Increased participation and overall dollars for public and private higher education institutions by driving operational plan, including daily, weekly, and monthly goals.