Emily Vickers Email & Phone Number

Seattle, Washington

Bellevue, Washington

Lead the successful delivery of projects to clients by managing all part of the project roadmap including running the project team throughout the initiation, planning, execution and close of software development. •Managed all client facing communication and business reviews. Working directly with senior client leadership to discuss budgets, update on progress, and selling new business opportunities.•Ensured delivery of multiple projects with respect to time, budget, scope, risk, and resources. Single threaded owner of the entire internal project team. •Implemented measures to identifying, escalating, and resolving issues across multiple delivery groups and projects, which has ensured projects are delivered on time and under budget.•Create and manage resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects

Bellevue, Wa

Managed fully integrated marketing campaign for launch of B2B project management solution. Responsible for design, implementation, reporting and optimizing all aspects of the program. Drove over 4M impressions over a multi-channel campaign including social media and traditional online advertising. Additionally coordinated effort of end of support campaign as well as design for new self-help tool.•Designed campaign to optimize impression in key B2B channels for new product launch driving more impressions than goal•Coordinated end of support campaign working directly with enterprise account management to ensure smooth transition for customers•Worked with design team to build creative for internal training administration tool to lower costs by $100K and streamline the process for customers

Seattle, Washington

•Analyzed sales and key metrics to identify business opportunities•Coordinated launch plans for new and existing sellers and products•Managed leads, utilizing online and offline sources to cultivate new leads and increase sales, assist sellers add inventory, and developed client relationships•Managed process improvements for efficiency of business objectives•Conducted audit and analyzed inventory risks to determine resource allocation and avoid cancelled orders•Worked with channel partners to assist in SMB sellers to integrate Amazon Payments•Partnered with product and integration teams to facilitate complex integrations•Routinely assigned the most difficult accounts by management, specialized in selling to clients with multiple payment options and unique use-cases•Assisted leadership in creation of training materials

Bellevue, Washington

•Coached Enterprise Sales account teams within Microsoft’s Worldwide Enterprise Partner Group (EPG), on effective techniques to develop customer relationships and maximize revenue attainment•Built key relationships with Account Teams to secure complex, global proposals, resulting in personal delivery of proposals worth over $100 million in revenue to Microsoft•Project manager for Executive Business Review document, project responsibilities include driving change management, creating and delivering training content for the worldwide team on processes and best practices, managing translations process, delegating projects, maintaining the SharePoint site and updating content to align with Microsoft goals and initiatives•Developed and gathered quality assurance guidelines and helped drive process worldwide, created deep dive presentations on areas where quality fell below standard and presented solutions•Worked closely with industry specialists as the Sales Desk Industry Lead to demonstrate alignment of customer needs from a Microsoft industry perspective•Served as Worldwide Asset Manager for the Sponsor Letter service as well as the Evaluation Plan, which involved training teams globally to guarantee global asset excellence

Master'S Degree, Clinical Psychology

Bachelor'S Degree, Psychology

Bachelor Of Arts - Ba, Psychology