AeroLeads people directory · profile
Emily D. Feathers Email & Phone Number
Director of IT User Services | Customer Focused Technology Executive
at
K1 Management Services
1 work email found
@bldr.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of IT User Services | Customer Focused Technology Executive
Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Company size
Who is Emily D. Feathers? Overview
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Quick answer
Emily D. Feathers is listed as Director of IT User Services | Customer Focused Technology Executive at K1 Management Services, a company with 9 employees, based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a work email signal at bldr.com and a matched LinkedIn profile for Emily D. Feathers.
Emily D. Feathers previously worked as Director of IT User Services at Builders Firstsource and Director IT Service Delivery at Builders Firstsource. Emily D. Feathers holds Bachelor'S Degree, Interpersonal Communication, Athens, Ohio from Ohio University.
Company email context
Email format at K1 Management Services
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{first_initial}{last}@bldr.com
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AeroLeads found 1 current-domain work email signal for Emily D. Feathers. Compare company email patterns before reaching out.
Profile bio
About Emily D. Feathers
Information technology executive with extensive experience leading teams and guiding organizations through significant change management activities, while continuously improving customer care and the user experience.Innovative problem solver and a motivating coach of talent with a relentless drive to continuously improve the user experience. Skilled in architecture, design, and execution of large-scale digital strategies. Strong experience in developing and leading a digital workplace and communication strategy to enhance team members personal productivity. Proven leadership through organizational transformation and growth through mergers and acquisitions. Consistently delivering operational excellence, process improvements, and reduced ongoing expenses.• Organizational Change Management• Digital User Experience• SLA, OLA, and KPI Management• Stategic Planning/Roadmap Creation/POCs• Mergers and Acquisitions • Service Management Architecture and Automation• Financial Analysis & Budget Management• Vendor Relationship Management • Leadership Mentoring and Coaching• Communications • Continuous Improvement• ITIL Implementation• Program and Project Management• Enterprise Service Strategy• Identity and Access Mangement
Listed skills include Team Building, Customer Service, Process Improvement, Troubleshooting, and 14 others.
Current workplace
Emily D. Feathers's current company
Company context helps verify the profile and gives searchers a useful next step.
K1 Management Services
7 roles · 23 years
Emily D. Feathers work experience
A career timeline built from the work history available for this profile.
Director Of It User Services
After leading merger activities combining BMC with Builders FirstSource I accepted this role. Responsible for the operations, support, architecture, and administration of the technology that is used throughout the enterprise with a focus on user experience. Managing remote team of 7 direct reports and team of 90. Fiscally responsible for $40M budget and.
2021 - Sep 2024
Director It Service Delivery
After large merger with Stock Building Supply took on this role. Here I was responsible for delivery quality user services which I grew into an enterprise support strategy with other departments. During this time, I managed a team of 45. Assembled, trained and led high performance teams in Identity and Access Management, Service Desk, ITSM, Desktop.
2017 - 2021
~4 yrs
Senior Manager Support Services
Cultivated award winning customer support while leading the service desk, ITSM team and program administration. Managed team of 21 onsite and remote employees, to include two managers, for a company with 7500 team members located in 150 locations.
2013 - 2017
~4 yrs
Lead Service Technician
2006 - 2013
~7 yrs
Sourcing Manager
2005 - 2006
~1 yr
Purchase Card Administrator
2003 - 2005
~2 yrs
1 education record
Emily D. Feathers education
-
Ohio University
FAQ
Frequently asked questions about Emily D. Feathers
Quick answers generated from the profile data available on this page.
What company does Emily D. Feathers work for?
Emily D. Feathers works for K1 Management Services.
What is Emily D. Feathers's role at K1 Management Services?
Emily D. Feathers is listed as Director of IT User Services | Customer Focused Technology Executive at K1 Management Services.
What is Emily D. Feathers's email address?
AeroLeads has found 1 work email signal at @bldr.com for Emily D. Feathers at K1 Management Services.
Where is Emily D. Feathers based?
Emily D. Feathers is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with K1 Management Services.
What companies has Emily D. Feathers worked for?
Emily D. Feathers has worked for K1 Management Services and Builders Firstsource.
How can I contact Emily D. Feathers?
You can use AeroLeads to view verified contact signals for Emily D. Feathers at K1 Management Services, including work email, phone, and LinkedIn data when available.
What schools did Emily D. Feathers attend?
Emily D. Feathers holds Bachelor'S Degree, Interpersonal Communication, Athens, Ohio from Ohio University.
What skills is Emily D. Feathers known for?
Emily D. Feathers is listed with skills including Team Building, Customer Service, Process Improvement, Troubleshooting, Account Management, Management, Customer Satisfaction, and Budgets.
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