Led a team of account executives to help education leaders remove barriers to offering quality computer science instruction to all K-12 students. Maintained a multi-state territory and conducted targeted prospecting. Developed new initiatives for effective full cycle sales process and coached team to achieve individual sales goals.

Consultative sales professional dedicated to driving solutions for clients. Managed a multi-state territory and supported account executive team through collaboration and discussion of best practices. Connected with state-level leadership in education to align outreach with local priorities. Partnered with customer experience, IT, marketing, and product teams to ensure customer success.

Dedicated to empowering educators to lead computer science instruction. Conducted curriculum reviews based on each leader's specific strategy for including computer science curriculum. Throughout full cycle sales process, built rapport with district administrators and building leaders to determine how curriculum might support their teachers.

Developed syllabi and taught courses in the Center for the Advancement of Learning in the Master of Leadership Science, Master of Public Service Administration, and undergraduate Organizational Leadership programs. Taught graduate level Decision Making and undergraduate level Introduction to Leadership and Organizational Leadership classes. Successfully integrated case studies and flipped classroom concepts to better serve adult learners.

Identified, developed, and maintained professional relationships with Indiana employers. Researched, analyzed, and strategically engaged with organizations for the recruitment of UE students and graduates. Broadened University connections through networking, outreach, and development of mutually beneficial collaborations. Supported activities and reporting cycle of $1 million grant from the Lilly Endowment Inc., including writing report sections, gathering relevant data, and creating new programs within the grant directives. Communicated the unique value of a UE education and how hiring UE students and graduates can contribute to organizations' long and short-term goals.

Connected with potential and current clients to help them connect them with technology solutions. Provided insight and best practices to support a broad base of districts and schools. Utilized consultative sales approach to serve educators as they explored and implemented SaaS product. Helped clients identify how to can eliminate common challenges of PBIS using the PBIS Rewards technology.

Provided customer-focused service through sales, conflict negotiation, and product customization. Assisted with creation of social media strategy to engage current and potential clients. Facilitated overall store sales by assisting co-workers, promoting technology use, and extensive product research. Developed individualized product recommendations for customers based on lifestyle and budget considerations. Recognized by Tempur-Pedic for outstanding product knowledge and customer service. Implemented monthly sales meeting to empower sales associates and ensure consistency of communications.

Hired, trained, and supervised International Orientation Leaders, office interns, and student workers. Served as academic advisor for new international and exchange students. Provided individualized student advising about cross-cultural communication, student leadership development, and student success strategies. Planned and executed comprehensive orientation program for new International students. Oversaw planning and execution of major campus events, such as the International Bazaar. Provided cross-cultural trainings and sessions. Utilized StrengthsQuest and other tools to facilitate leadership development.

Encountered language barriers and cultural differences and used creative solutions to overcome them; Provided extensive support services for the University’s International student population; Implemented information technology resources to improve office efficiency

Maintained excellent case notes and coordinated multiple tasks simultaneously and effectively; Responded to refugees’ needs and concerns with efficiency and compassion; Organized refugees’ orientations, medical appointments, transportation, and living arrangements