Emily Frid

Emily Frid Email and Phone Number

Software Engineer | Java | Spring | Critical Thinker | Eternal Optimist | Forever Curious @ Pure CallerID
Arvada, CO, US
Emily Frid's Location
Lafayette, Colorado, United States, United States
Emily Frid's Contact Details

Emily Frid personal email

n/a

Emily Frid phone numbers

About Emily Frid

I am a professional puzzle solver. I have always had a hard time walking away from a jigsaw, and I can become consumed by a frustrating problem that seems near impossible to solve - until BAM! That satisfaction and sense of accomplishment is intoxicating. This challenge and drive led me to learn software engineering, which is a career I love more and more as my skillset continues to grow.A self-proclaimed gym rat, you can find me on the CrossFit Open leaderboard. I love growing my own fitness while being able to cheer on all my everyday heroes and community members, and my idea of vacation includes seeing how many new places I can workout.Speaking of vacation, I am a big fan of travel. Seeing new places, experiencing new cultures, tasting new flavors! My favorite way to experience a new place is on foot: I don't want to miss the architecture, sounds, and smells. The list of places on my Travel To Do list far exceeds the small number of places I could skip entirely (although I could likely still be convinced by friends or family).I love to learn new things. I get some sense of accomplishment from my career, but I am a multifaceted woman with a large appetite! House improvements and projects, physical skills, professional development, news articles, stimulating conversations (especially with multiple or opposing points of view!), or building something new - it all appeals to me and gives me a wide breadth of ways to quell my insatiable curiosity.I find balance in the out-of-doors. My soul medicine includes hiking up the beautiful Colorado mountain peaks that make up my backyard and trail running down them, camping, pursuing big game, and soaking in the sun and seasons.I am a proud dog-mom, sister, daughter, aunt, and friend.

Emily Frid's Current Company Details
Pure CallerID

Pure Callerid

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Software Engineer | Java | Spring | Critical Thinker | Eternal Optimist | Forever Curious
Arvada, CO, US
Website:
purecallerid.com
Employees:
11
Emily Frid Work Experience Details
  • Pure Callerid
    Pure Callerid
    Arvada, Co, Us
  • Acuity Integrated
    Staff Software Engineer
    Acuity Integrated Sep 2023 - Present
    Boulder, Colorado, Us
  • Pure Callerid
    Software Engineer
    Pure Callerid May 2023 - Aug 2023
    Sheridan, Wy, Us
  • Ringcentral
    Software Engineer Iii
    Ringcentral Apr 2020 - May 2023
    Belmont, Ca, Us
    • Contributed high quality code supporting 99.999% uptime through direct engineering and code reviews• Exclusive engineer responsible for replacing legacy ColdFusion legal compliance service with modern Java microservice• Collaborated with global teams to integrate Engage Voice and Engage Digital into a unified contact center solution within the RingCentral Office suite
  • Ringcentral
    Software Qa Engineer
    Ringcentral Jan 2019 - Apr 2020
    Belmont, Ca, Us
    • Maintained uptime and product quality through company acquisition transition• Collaborated with product owners on design and implementation to to meet growing customer needs• Created internal product documentation and training suite for onboarding international teams
  • Connect First, Inc. A Ringcentral, Inc (Rng) Company
    Software Qa Engineer
    Connect First, Inc. A Ringcentral, Inc (Rng) Company Nov 2017 - Jan 2019
    Boulder, Colorado, Us
    • Ensured product quality and uptime through manual product testing for all developed features and bugfixes• Identified and provided solutions for pre-release and production bugs• Contributed to product design for newly implemented features to meet customer needs
  • Connect First, Inc. A Ringcentral, Inc (Rng) Company
    Technical Solutions Engineer Ii
    Connect First, Inc. A Ringcentral, Inc (Rng) Company Apr 2015 - Nov 2017
    Boulder, Colorado, Us
    • Participated in alpha, beta, and post-release product testing• Promoted a standard of excellent for the Technical Solutions team while maintaining the highest standards for resolution time, customer satisfaction, and ticket volume• Supported Tier I engineers with individual growth and development
  • Connect First, Inc. A Ringcentral, Inc (Rng) Company
    Technical Solutions Engineer
    Connect First, Inc. A Ringcentral, Inc (Rng) Company Apr 2015 - Apr 2016
    Boulder, Colorado, Us
    • Troubleshot externally and internally reported platform bugs• Analyzed and resolved issues efficiently and effectively• Regular acknowledgement from customers and management for exceptional customerservice, satisfaction, and problem resolution
  • At&T Mobility
    Retail Sales Consultant
    At&T Mobility Mar 2013 - Nov 2014
    Dallas, Tx, Us
    • Resolved customer satisfaction issues with product performance and warranty service• Maintained detailed knowledge of products and services• Regular acknowledgement from customers and management for exceptional customer service, satisfaction, and problem resolution
  • At&T Mobility
    Sales Support Representative
    At&T Mobility Nov 2010 - Mar 2013
    Dallas, Tx, Us
    • Monitored customer interactions ensuring extraordinary experiences• Developed methods and procedures utilizing innovative technology, including the integration of a new POS platform• Maintained required reports for audit compliance
  • Western Q&A
    Manager & Team Lead
    Western Q&A Feb 2009 - Oct 2010
    • Directed and coordinated team, including work scheduling and task assignment leading to a 20% productivity increase• Measured productivity, improved performance, and reduced cost to meet efficiency targets• Obtained and published performance data for client account managers

Emily Frid Skills

Customer Service Customer Experience Problem Solving Team Leadership Troubleshooting Technical Support Self Starter Versatility Quick Thinker Javascript Sql Soap Software Quality Assurance Network Architecture Data Analysis Java Creative Solutions Test Engineering Product Testing

Emily Frid Education Details

  • Colorado State University Global
    Colorado State University Global
    Business

Frequently Asked Questions about Emily Frid

What company does Emily Frid work for?

Emily Frid works for Pure Callerid

What is Emily Frid's role at the current company?

Emily Frid's current role is Software Engineer | Java | Spring | Critical Thinker | Eternal Optimist | Forever Curious.

What is Emily Frid's email address?

Emily Frid's email address is em****@****att.com

What is Emily Frid's direct phone number?

Emily Frid's direct phone number is (888) 965*****

What schools did Emily Frid attend?

Emily Frid attended Colorado State University Global.

What are some of Emily Frid's interests?

Emily Frid has interest in Economic Empowerment, Civil Rights And Social Action, Environment, Science And Technology, Human Rights, Animal Welfare, Health.

What skills is Emily Frid known for?

Emily Frid has skills like Customer Service, Customer Experience, Problem Solving, Team Leadership, Troubleshooting, Technical Support, Self Starter, Versatility, Quick Thinker, Javascript, Sql, Soap.

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