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My first taste of marketing/branding/advertising/PR was at a top-notch communications firm in Santa Barbara, CA. I thrived on the energy and unreasonable deadlines. I quickly learned that if you're good at building and changing perceptions, you can do it for a hospital as easily as you can for a waste management company. Believe me, I did both.I know I was working at full-steam because politics sounded like a vacation. I was asked to be the campaign manager for a state assembly race. The candidate needed someone with marketing expertise—he wanted to run a different kind of campaign, and meant it. Hands down, it was the most interesting year of my life, but politics was not for me.Needing a change of scenery, I moved south and found Orange County Teachers Federal Credit Union, now renamed SchoolsFirst FCU, the largest credit union in California. I had the good fortune of joining the organization on the brink of expansion. I lead the path through their first press conference, developed a large-scale lead-generating event, created strong sub-brands for our business development areas, and increased product penetration by 11 percent.After marketing a multi-billion dollar credit union, I was ready to spread my wings and landed at Eagle Community Credit Union. I was given the luxury of building my marketing and business development teams and working with a fantastic executive team to bring a once-struggling credit union into a full financial upswing. I seem to have a knack for joining organizations in the midst of transition, which was put to good use at Arrowhead Credit Union. I was brought in as a part of a new executive team to return the conserved credit union to its members. Working to conquer that challenge is a daily thrill as membership and assets continue to grow.Specialties: Fresh ideas, strategy development, image improvement, and building strong teams.
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Chief Marketing & Analytics OfficerWsecu Jun 2022 - PresentOlympia, Wa, Us -
Senior Vice President Of Strategic MarketingArrowhead Credit Union Feb 2012 - Jun 2022Rancho Cucamonga, California, UsBuilt a communication and brand-building strategy to lead a conserved credit union into a healthy growth cycle. Working collaboratively with senior leadership and business units, we increased significantly increased capital while growing assets.Developed and executed a strategy to automate 90% of marketing programs. Through close collaboration with internal partners, bringing in new technologies, and evolving the talents of the marketing team, I established trust, met strategic goals, and required minimal increases to the marketing budget.Developed a complete digital marketing strategy and working with internal partners to introduce new products and features to increase share of wallet in existing markets, and build presence in new markets.Executed a complete brand refresh. By gaining buy-in from all levels of the team, and strategically preparing members, the rollout was well received and laid a foundation for future growth.Leading the Learning & Development team, implemented a centralized SME model to increase efficiency, while ensuring consistent training standards across branches. -
Board ChairMarketing Association Of Credit Unions May 2014 - May 2015Morgan Hill , Ca, Us -
Vice President Of MarketingEagle Community Credit Union Feb 2010 - Feb 2012Foothill Ranch, California, Us- Oversee the marketing and business development teams for the largest postal credit union in Southern California.- As a member of the Executive Team, develop long- and short-term strategic direction for the credit union, regaining a "well-capitalized" designation from the NCUA and sustained profitability.- Implemented a key shift in strategy to focus on membership niches gaining market share, while growing core postal and federal groups- Brought many outsourced/agency services in-house and renegotiated vendor contracts, reducing marketing budget by 30%- Simplified overall product offering, implemented a MCIF system, and launched a mobile app- Refreshed the visual brand to better reflect the credit union's heritage -
Sr. Marketing Project LeadSchoolsfirst Federal Credit Union Apr 2003 - Feb 2010Santa Ana, Ca, UsManaged marketing efforts of two key business lines at the nation's largest educational credit union, including the development of annual marketing plans, target market analysis, and both mass and targeted promotions.- Created cost-effective campaigns that increased annual membership growth from 4% to more than 6%, while reducing average acquisition cost from over $100 to $40.- During a time of economic decline, created membership promotions that resulted in 25% growth over the same period in the previous year.- Developed innovative approaches to grow new retirement and investments business lines, resulting in 500% new business growth over three years. -
Campaign ManagerBob Pohl For State Assembly Jan 2002 - Nov 2002Led candidate and strategic board in developing and implementing a campaign strategy.- Built and maintained relationships with community and State leaders.- Managed ad agency and freelance designers to develop campaign identity, collateral set, website, and direct mail pieces.- Built grassroots effort of more than 200 active volunteers.- Conducted extensive public relations and media training with candidate.
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Project CoordinatorDavies Public Affairs Jan 2000 - Dec 2001Santa Barbara, California, UsCollaborated with Account Manager and CEO to develop strategy and implantation plans for marketing and public affairs campaigns at a nationally-recognized firm.
Emily Friesen Skills
Emily Friesen Education Details
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Westmont CollegeEconomics & Business
Frequently Asked Questions about Emily Friesen
What company does Emily Friesen work for?
Emily Friesen works for Wsecu
What is Emily Friesen's role at the current company?
Emily Friesen's current role is Chief Marketing & Analytics Officer.
What is Emily Friesen's email address?
Emily Friesen's email address is em****@****ail.com
What is Emily Friesen's direct phone number?
Emily Friesen's direct phone number is +190988*****
What schools did Emily Friesen attend?
Emily Friesen attended Westmont College.
What skills is Emily Friesen known for?
Emily Friesen has skills like Strategy, Marketing, Strategic Planning, Leadership, Management, Marketing Strategy, Public Relations, Marketing Communications, Team Building, Project Planning.
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