Emily Singer Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

- Oversee all customer inquiries via email and social media channels (Reddit, Instagram, and Twitter)- Write content copy for product descriptions, while referencing tech packs, and generate individual size charts- Review all new product information in Shopify prior to launch to ensure accuracy - Submit social media plans for review, incorporate feedback, and make necessary adjustments- Schedule posts to various social media channels (Instagram, Facebook, TikTok, YouTube)- Coordinate and send gifting packages to influencers and partners; handle outreach for gifting opportunities- Organize in-house samples and assist with ad hoc tasks

Los Angeles, California, United States

- Operate Shopify and Full Circle ERP to perform address changes, process cancellations, and manage fraudulent orders- Assist customers with the placement of orders, refunds, and exchanges via Gorgias- Report instances of incorrect orders and missing items to 3PL and provide resolution to customers- Maintain backorder reports and communicate operational needs with 3PL, such as cancellations and inventory checks- Manage RMAs and refund process via Loop, and audit return reports to process manual refunds- Respond to disputes and chargebacks (Shop Pay, PayPal, Afterpay, Affirm) and file lost and damaged package claims- Support broader team with in-person pop-up events and sample sales

Los Angeles, California, United States

- Participate in special ad-hoc projects as needed based on artist / management needs and provide general administrative support (i.e., conduct artist research, create business proposals and presentation decks, prepare invoices, etc.)- Assist in the planning and execution of publicity and Spotify playlist pitching campaigns- Draft and finalize essential press material for publicity outreach- Procure new press opportunities for clients through crafting effective and creative email pitches - Track and monitor outreach initiatives via task management tools (Airtable and Google Sheets)- Communicate project updates regularly to team and clients via Slack, email, phone, and verbally- Develop and maintain databases of industry contacts via lead generation tools- Compile press materials and edit photos as needed for publicity campaigns

Los Angeles, Ca

- Provided general administrative and clerical support including mailing, scanning, faxing and copying.- Managed legal documentation and correspondence in strict confidence and file state court documents. - Communicated with clients, claims adjusters, attorneys' offices, medical provider offices, courts and agents to request additional information/documentation as assigned.

Venice, Ca

- Prepared and packaged orders, including wholesale, for shipment in a cost-effective way- Was responsible for receiving merchandise, maintaining inventory, and keeping online stores up to date- Communicated with customers via phone and email to address questions and concerns

Los Angeles, California

- Supported the Getty bookstore as a professional and outgoing sales associate. - Operated POS system and executed proper cash handling policies- Communicated effectively with guests and demonstrated knowledge of current museum exhibits, store merchandise, and museum layout- Properly handled and packed delicate merchandise for customers using the appropriate materials

La Jolla, Ca

- Exhibitions included: Undergraduate Art Show 2018, Impossible Spaces: Studio Honors Thesis Show 2018, Adjacencies: A Studio Honors Group Show, and Undergraduate Art Show 2017 - Managed the timeline, coordinated the budgets, advertising, printing of catalogs, and the reception- Organized the drop-off and pick up of artwork - including scheduling as well as communicating with the artists about the timeline of the exhibition- Assisted faculty and exhibiting artists during the installation of the exhibition, which included digital media and installation pieces that required extra attention to install

La Jolla, Ca

- Supervised the student employees and performed supervisor responsibilities in the manager’s absence- Trained new employees - teaching them store policies and general operational procedures- Operated the storefront efficiently while communicating effectively with coworkers during peak hours - Maintained the retail sales floor and prepared food and beverages

Ojai, Ca

- Arts Specialist Summer 2014, Camp Counselor and Arts Specialist Summer 2013- Supervised and participated in daily activities with campers and helped organize programming- Assisted all of the art instructors with teaching daily arts and crafts classes- Helped set up and clean up activities, provided campers with individual attention during classes, and assisted in leading other arts programming

Bachelor Of Arts With Honors - Ba, Fine/Studio Arts, General

The Visual Arts-Studio Major addresses sculpture, drawing, painting, performance, installation, and new media in a way that promotes.

Minor, Chinese Studies

The Chinese Studies Minor expands the cultural knowledge and diversifies the language abilities of its students.

Chinese Language

UCEAP Study Abroad program for two months at National Taiwan Normal University's Mandarin Training Center in Taipei. The MTC specializes.

Education record