Emily Galas Email & Phone Number

Scottsdale, Az, Us

Goodyear, Arizona, United States

• Manage a large-scale flight training school with 100+ international students annually, including but not limited to maintaining both FAA and EASA compliance within our flight training program, regulating TSA training and compliance amongst students and employees, and implementing internal audits and QA. • Work with LBA, FAA, and TSA during annual audits to assess and maintain quality control, documentation, training standards, and conformity. • Manage all office administration & tasks– including student housing, inventory and supply, scheduling, event and travel planning, documentation, insurance, office staff, and accounting staff. o Accounting functions include AP, AR, cash actuals reporting, bank reconciliations, invoicing, check and ACH runs, inventory reconciliations, vendor management.• Project Manager for Infrastructure Planning – currently overseeing a $4M dormitory/office remodel project in 2022-2023. Working closely with architects, engineers, and construction management team to ensure timely progression of project, CD submission, permitting, planning etc.

Scottsdale, Arizona, United States

• Provide direction to sellers and buyers in marketing and purchasing properties via a personalized strategic approach• Continually sourcing new leads and maintaining current client database via social media marketing, networking, trade events, and continuous one-on-one correspondence.• Determine clients’ goals and challenges to propose solutions that suit them.• Perform comparative market analysis to estimate properties’ value.• Prepare necessary paperwork: contracts, leases, deeds, closing statements, etc.• Maintain and updated database for listings.• Develop strategic relationships with attorneys, appraisers, escrow companies, lenders and home inspectors.• Plan and promote sales through advertisements, open houses, and listing services.

Englewood, Colorado, United States

• Administer and coordinate crewmember and aircraft schedules based upon availability, and in accordance with FAA Part 121 and Part 135 rules, operations manual, department guidelines, and company policies and procedures. • Handle daily operational challenges including, but not limited to: duty time issues, sick calls, weather and maintenance delays, flight cancellations, crew swaps, and crew training • Maximize crewmember and aircraft scheduling availability and efficiency through comprehensive coordination and constant communication with Charters, Maintenance Control, Dispatch, and Training Depts. • Coordinating daily schedule to ensure each flight segment meets all company and FAR requirements including but not limited to: crew currency, crew qualifications, crew duty requirements, and other crew legality requirements. • Compiling and analyzing data related to the scheduling function; preparing detailed daily and monthly reports

Denver, Colorado

•Shift Leader, supervised and delegated work to 4-5 other employees; solely responsible for ensuring accuracy and precision of all work done on my shift; trained new employees; prepared shift end reports and briefings •Live flight plan creation and filing via ATC•Scheduling of flight and crew operations; diversion assistance• International operations specialist, responsible for managing 500+ international client accounts including Airbus, Southwest, Virgin America, U.S. and Foreign Government Entities, and many more•Heavy use of email and phone communication, multi-tasking in high stress environment requiring extreme attention to detail at all times•Scheduling and obtaining overflight and landing permits, PPRS, slots, handling, catering, transportation, and fuel for multi-leg, complex international operations

Broomfield, Colorado

•Managed 1000+ client accounts throughout their lifecycle, including initial set up, sending and receiving of service agreement, activation, account build, billing, rate plan changes, and account termination•Attended conferences and marketing events to grow our client database and interact with current clients•Provided technical support and troubleshooting for Gogo in-flight aircraft equipment; ensured usability and effectiveness; guaranteed client satisfaction•Worked with aircraft brokers, dealers, and OEMs on a daily basis

Englewood, Co

•Coordinated daily flights, data management, billing, and client relations•Provided world-class concierge services to high-end clientele on a daily basis •Data entry, fuel sales, phone and radio communication, face-to-face client interaction, filing, faxing, etc.•Supply and catering acquisition•Attended events such as soirees, conventions, and golf tournaments to increase corporate networking; made sales calls on a weekly basis; actively participated in the development of sales campaigns and strategies to increase existing clientele and target new business• Helped our company develop a strategic sales approach with associated verbiage and pricing structure which led an annual sales profit increase of 5%

Denver, Co & San Diego, Ca

•Managing, supervising, and coordinating events for various talent management companies by providing leadership and direction to other Promotional Spokes-models and Brand Ambassadors while also maintaining successful client and venue relations •Performing market research on client brands and successfully representing them at promotional events & venues; increasing product sales by at least 40% per venue targeted •Increasing brand awareness by utilizing personal charisma, product knowledge, demonstrations, and interactive displays to capture client attention

Greater San Diego Area

•Recruiter and placement specialist for traveling nurses; led my team with an average of 45 weeks booked per month•Developed an extensive knowledge of the healthcare industry, including terminology, equipment, and practices used in a hospital setting•Produced clients who consistently had the highest satisfaction and lowest turnover rates on my team for the duration of my employment with Onward

San Diego, Ca

•Successfully managed a student database of over 1,500 leads •Led my team with an average of 20 enrollments per week for 3 months straight•Increased the team’s overall student retention rates from 50% up to 73% •Provided exemplary service to students on a daily basis through personal mastery of my position, including scheduling techniques, rapport building, and ethical guidance•Counseled students on admissions requirements, degree options, financing, and application procedures •Successfully retained students after enrollment by providing excellent support and problem resolution

San Diego, Ca

•Promoted to Account Manager after only 4 months from CSR position •Brought in 13 new Mega Yacht clients within my 8 month stay, producing a 20% increase in our business revenue from the prior year•Developed and implemented an Excel program for managing our monthly accounting•Managed accounts and slip rentals for both large yachts and smaller tenants•Interacted with potential new and existing clientele daily while exercising superior customer service •Handled multiple phone lines, faxing, coping, file maintenance, shipping, and agendas-Supervised and directed the flow of vendors within a secured premises •Solely responsible for insurance verification, updates of coverage, and vendor relations •Innovated and created multiple functional documents for daily office use •Generated daily revenue reports, month end, and work in progress accounts, while maintaining past due accounts •Managed office supply stock, merchandise, and purchase orders

Bachelor Of Science - Bs, Aeronautics/Aviation/Aerospace Science And Technology, General

•B.S. Aviation Technology / Aerospace Operations •Minor in Business Management •Certificate in Aviation Management •Aviation Security.

Business Program

General, 4.0 Gpa

Activities and Societies: Varsity Volleyball Team, Varsity Track Team, Varsity Soccer Team, Ranger Choir