Emily Garrard Email & Phone Number

Hong Kong Sar

Hong Kong Sar

Pembrokeshire

• Working as part of a team in a fast-paced, varied environment.• Delivering excellent customer service whilst hitting targets and meeting deadlines

Cardiff, United Kingdom

Responsible for note taking in lectures to support disabled students whilst maintaining confidentiality throughout.Part of the role was to encourage diversity and inclusion to ensure that the students I supported had the opportunity to study to the same level as their peers . Established good working relationships both with other support workers and the students themselves so we could work together to ensure continuity to better aid the student and understand what support each student required.

Bristol, United Kingdom

• Industrial placement student within the Multi-Channel Insights, within Customer Insights• Gained experience of Branch, Telephony and Digital data• Analysed customer data and behaviour using Teradata SQL and Microsoft Excel• Arranged and organised all team meetings and a team training day• Coordinated, presented and led meetings in which insight was delivered, whilst managing a range of stakeholders’ expectations thus developing communication skills• Subject matter expert within the telephony channel and presented knowledge to increase understanding in the wider team• Highly committed to personal development and sought out opportunities for shadowing and to work in a branch• Keen interest in raising awareness and fundraising for charity and as such become team leader for group of placement students taking part in the charity challenge

Pembroke Dock

Lamphey, Pembrokeshire

Bsc, Mathematics, Operational Research And Statistics, First Class Honours

Activities and Societies: Mountaineering Club, Maths SocietyGraduated with First Class Honours in Mathematics, Operational Research.

Postgraduate Degree, Pgce Secondary Mathematics

A-Levels