Emily Gates

Emily Gates Email and Phone Number

Vice President of Customer Success @ Glyphic
New York, NY, US
Emily Gates's Location
New York City Metropolitan Area, United States, United States
About Emily Gates

Seasoned go-to-market SaaS executive leader with over 20 years of experience building effective global teams, driving change management and leveraging technology and data to meet revenue goals, ROI and happy client partnerships. Emily is an authentic leader with a strong bias for action and a rigorous approach to operational execution and excellence. In her 4+ years at Dataminr, Emily has built the customer success and solutions engineering organizations from the ground up, and now leads all of post-sales functions with a global team of 50+ driving optimal customer experience, retention and expansion. Prior to joining Dataminr, Emily was VP, Customer Success, Enterprise and Global for BrightEdge, providing an SEO and content marketing platform solution. Before that she led as SVP, Global Client Service for Return Path, an email deliverability and optimization platform. And for many years she lived abroad in London working for Ipsos, the second largest global market research agency in the world, where she helped build a social media research and innovation business unit throughout Europe. Emily is passionate about customer experience and thrives on building great teams that enable client success and positive business impact through relationships and technology. She has extensive experience in all aspects of go-to-market SaaS business strategy and cross functional initiatives that drive growth. In her free time, Emily is a global roamer, visiting 46 countries to date and many more on her bucket list. She is also a foodie, a wine connoisseur, a music lover and an active athlete and yogi. By far, what Emily enjoys most is curating unique, luxury vacation, dining and adventure experiences for her closest circle of friends.

Emily Gates's Current Company Details
Glyphic

Glyphic

View
Vice President of Customer Success
New York, NY, US
Website:
glyphic.ai
Employees:
24
Emily Gates Work Experience Details
  • Glyphic
    Vice President Of Customer Success
    Glyphic
    New York, Ny, Us
  • Applecart
    Svp, Account Management And Growth
    Applecart
    New York, Ny, Us
  • Dataminr
    Senior Vice President, Customer Experience & Sales
    Dataminr Jan 2024 - Present
    New York, Ny, Us
  • Dataminr
    Senior Vice President Of Customer Success
    Dataminr Jan 2022 - Jan 2024
    New York, Ny, Us
  • Dataminr
    Vice President Of Customer Success
    Dataminr Apr 2020 - Jan 2022
    New York, Ny, Us
    Dataminr is recognized as one of the world's leading AI businesses. The company’s clients are the first to know about high-impact events and emerging risks so they can mitigate and manage crises more effectively. Dataminr solutions are relied on 24/7 by hundreds of clients in over 70 countries to help them solve real-world problems. Dataminr is one of New York's top private technology companies, with nearly 650 employees across seven global offices.
  • Brightedge
    Vice President, Customer Success, Global & Enterprise
    Brightedge Oct 2017 - Apr 2020
    Foster City, Ca, Us
    BrightEdge transforms online content into tangible business results, like traffic, engagement, and revenue. BrightEdge's SEO platform is powered by a sophisticated AI and machine learning engine. Because it crawls the web and collects first-party data, it is the only enterprise SEO company capable of web-wide, real-time measurement of digital content engagement across all digital channels, including search, social, and mobile.
  • Return Path
    Senior Vice President, Global Client Services
    Return Path Jan 2016 - Oct 2017
    Boston, Massachusetts, Us
    Return Path is the world’s leading email data solutions provider. Our solutions provide the insight companies need to build closer connections with their customers, defend their brand against threats, and make confident, forward-looking business decisions.As SVP, Global Client Services, I lead an 80+ person team, comprised of the best and brightest minds in email optimization. We provide a variety of support and services to guide your basic email marketing needs or more complex strategic solutions for measurable results that drive ROI.
  • Ipsos
    Senior Vice President, Global Smx
    Ipsos Oct 2014 - Jan 2016
    Paris, Fr
    Global socialized research expert supporting Ipsos SMX markets in Americas, EMEA and APAC with strategy, training, business development, client service and project execution for Online Community and Social Intelligence solutions.
  • Ipsos Mori
    Head Of Smx (Social Media Exchange)
    Ipsos Mori Apr 2013 - Oct 2014
    London, Gb
    SMX is a division within Ipsos Marketing focused on providing new approaches to market research with an emphasis in consumer engagement and consumer interaction. These approaches include a variety of solutions for online Communities and Social Listening and aim to develop better consumer understanding, feedback, collaboration and ideation. Our vision is inspired by changes in consumer behavior, resulting from innovations in the social media landscape, and the belief that building long-term relationships with consumers builds trust and results in deeper, richer, insights.
  • Ipsos
    Director Emea, Communities/Social Spaces
    Ipsos Feb 2011 - Apr 2013
    Paris, Fr
  • Fuel Cycle
    Vp Of Client Services
    Fuel Cycle Jan 2006 - Jan 2011
    Los Angeles, California, Us
    Passenger Inc. is a start-up technology company that develops a proprietary software-as-a-service platform that allows brands to develop collaborative, online communities with their most passionate consumers. Within this exclusive environment consumers have a dialogue directly with the brand and provide in-depth insight on research, marketing campaigns and product innovation. This customer centric approach helps brands make better decisions and allows the customer to be a part of that process.In the 5 years I spent at Passenger I helped build the company from a small start-up with less than 10 employees to an 80 person best-in-class online community software-as-a-service organization. I began my career at Passenger as the first member of the client services team and eventually grew to leading the team in both Los Angeles and New York offices. Client experience included working with such companies as ABC Studios, Fox Broadcasting, Hyundai Motor America, Chrysler LLC, Mercedes Benz, Coca Cola and LG Electronics.
  • The Wb Network
    Integrated Marketing Manager
    The Wb Network Aug 2004 - Jan 2006
    Managed the planning, production, budget and legal approval for all on-air sweepstakes, PSA’s and integrated partner tie-in promotions for Kids’ WB!
  • Ryan Partnership
    Program Manager
    Ryan Partnership Nov 2002 - Aug 2004
    Designed and managed the tactical execution of consumer focused promotions to engage purchase and participation. Promotions included national coupons, POS materails, FSI's, sweepstakes, fulfillment, in-store product demonstrations, mall tours and events.
  • Event Management And Promotions Inc.
    Account Manager
    Event Management And Promotions Inc. Jan 2000 - Nov 2002
    Managed all client relations, program development, budget tracking and field staff management for full service event marketing programs including on-premise, retailtainment, guerrilla tactics and events.
  • Cyberradiotv.Com Productions
    Marketing Assistant
    Cyberradiotv.Com Productions Oct 1999 - Dec 1999
    Assisted in the creative development, content research and production for the live Internet broadcast of "Net Value" and "Upload.”

Emily Gates Skills

Integrated Marketing Market Research Marketing Strategy Social Networking Digital Media Social Media Marketing Strategy Marketing Research Relationship Marketing Community Management Brand Development Project Management Start Ups Social Media Marketing Marketing Communications Advertising Analytics Product Development Saas Creative Direction Customer Insight Product Management New Media Cross Functional Team Leadership Big Data Analytics Client Services

Emily Gates Education Details

  • University Of Colorado Boulder
    University Of Colorado Boulder
    School Of Journalism And Mass Communication

Frequently Asked Questions about Emily Gates

What company does Emily Gates work for?

Emily Gates works for Glyphic

What is Emily Gates's role at the current company?

Emily Gates's current role is Vice President of Customer Success.

What is Emily Gates's email address?

Emily Gates's email address is em****@****hoo.com

What is Emily Gates's direct phone number?

Emily Gates's direct phone number is +164677*****

What schools did Emily Gates attend?

Emily Gates attended University Of Colorado Boulder.

What are some of Emily Gates's interests?

Emily Gates has interest in Civil Rights And Social Action, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Arts And Culture, Health.

What skills is Emily Gates known for?

Emily Gates has skills like Integrated Marketing, Market Research, Marketing, Strategy, Social Networking, Digital Media, Social Media, Marketing Strategy, Marketing Research, Relationship Marketing, Community Management, Brand Development.

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