Emily Moyer Email & Phone Number

Charleston, South Carolina Metropolitan Area

- Acts as a Second Line Manager to the Account Technical Leader's across the Southeast - Collaborates across technical leadership teams while fostering deep technical skills to drive the Client/Territory Technical strategy and execution- Implements and drives direction on management system across technical sales team- Leads by example with a strong point of view on Technology Decision Points and strategies to ensure client success when leveraging IBM Technologies for their strategic IT architecture decisions

Charleston, South Carolina Metropolitan Area

- Leads a team of eight Senior and Principal Account Technical Leaders, overseeing infrastructure and software brands for over 120 accounts across various industries.- Coordinates across sales teams to ensure effective client technical strategy progress.- Provides thought leadership on management systems and acceleration programs to expedite client engagements cross-regionally.- Developed and implemented an Account Technical Leader standard, streamlining account and team management to drive territory strategy and execution.- Prioritizes presentation and demonstration coaching to promote engaging delivery of technical solutions and architecture design.- Focuses on performance coaching, clear feedback, expectation reviews, and hosts regular checkpoints.- Ensures execution of each client’s technical strategy by sharing cross-brand knowledge, identifying and communicating technical synergies, and ensuring proper cross-team delivery of critical technical accelerators.- Communicates trends related to opportunity strengths and weaknesses to ensure consistent growth and improved outcomes.

Charleston, South Carolina Metropolitan Area

-Successfully owned multi-million dollar quota by overseeing 60 accounts across four software brands.Provided mentorship and coaching to a team of 13 technical sales engineers to help them achieve their professional goals.- Collaborated with partners to develop a go-to-market strategy for the assigned territory, resulting in increased sales.- Prioritized whitespace prospecting efforts to enhance pipeline growth. I coached the team on innovative approaches, including short demo videos, one-click responses, and virtual outreach.- Developed a reusable client scoping deliverable to validate and collaborate with clients, leading to seamless progression of discovery sessions to technical proof points.- Designed enablement sessions for new employees, focusing on developing a digital footprint and up-skilling on solutions.- Created and maintained a self-paced enablement guide, shared market-wide, to help specialists systematically understand the offerings and deliver high-quality solution deliverables.- Promoted the effective usage of go-to-market resources, such as the Client Engineering, Ecosystem, and CSM teams.- Articulated the business value of our partnership to clients, positioning the best solutions to achieve their business goals.- Coached the team on use-case-specific opportunities and ensured innovative co-creation through technical accelerators.

- Entrusted advisor to over 20 accounts and was responsible for leading opportunities to a successful technical conclusion.- Conducted discovery sessions to identify client pain points and business requirements to deliver tailored demonstrations.- Customized presentations to clients, including senior executives, addressing pain points and highlighting ROI / differentiators.- Managed all technical aspects of the sales process, collaborated with sales teams to define and design proposed solutions, delivered Proof of Concepts, developed and presented technical education, handled critical situations, provided product updates, and responded to technical queries related to integration with clients’ current technology stack.- Coordinated with Offering Management and Support to ensure client success and advocated for product enhancements.- Recognized new opportunities at customers and spearheaded business development activities to cultivate a pipeline.

- Developed, maintained, and executed an enablement program for 70+ early career professionals on IBM’s Data Fabric and Data Science platforms. This eight-month program aimed to enhance participants' knowledge of various technical sales aspects,including cross-sell product integrations, client use cases, and presentational best practices. The program resulted in business-ready assets, such as multi-product demonstrations, presentation scripts, and competitive analyses.- Delivered a Cloud and Cognitive Rotation program. This initiative provided early career professionals with an in-depth understanding of the day-to-day efforts of a Technical Sales Engineer. I presented on product education, sales play reviews, and presentational best practices. I also identified additional speakers for sessions and networking.- Spearheaded a Technical Sales Reporting Project, which involved leading a team of three in researching, developing, and implementing sales reports for leadership. These business intelligence reports provided critical insights into performance metrics, seller activity, and emerging trends.- Led a team of 10 in analyzing competitors for two portfolio platforms. This project drew capability comparisons and provided enablement materials for the organization, which were used to differentiate and progress priority client opportunities.

- Trusted technical advisor, responsible for over 50 accounts across North America, providing technical expertise to clients.- Supported the North America Business Partner Channel (4/2017 - 7/2019) and Digital Sales Ecosystem (9/2019 - 3/2020).- Collaborated with clients from diverse industries to identify their business concerns and enhance their workflow.- Conducted training sessions for Business Partners and crafted strategic partnership roadmaps to facilitate account success.- Designed and developed technical solutions that effectively delivered business value to clients.- Developed tailored solutions to each client's environment, ensuring team met both business and technical requirements.- Addressed and eliminated technical obstacles, instilling confidence in clients with their selected solutions.- Created and upheld a social media page spotlighting our demo assets and unique approach in addressing market use cases.- Acted as a subject matter expert for leadership when developing an asset-sharing hub to enable seamless sharing of technical assets with clients and partners.

New York, New York

IBM Summit is a six to nine months highly experiential sales training program that provides new IBM sellers in the US and Canada with the expertise, skills, and tools needed to solve client business problems with value-added Cloud platforms and Cognitive solutions.I participated as a Technical Specialist for nine months. This program provided me the knowledge to assist clients in their business through solving strategic and tactical business problems. Specifically focused on leveraging IBM’s proven cognitive, hybrid cloud, and hardware technology solutions, as well as, how to deliver industry-centric technology solutions to clients of all sizes and markets.

I am a graduate of the School of Information Studies at Syracuse University as of May 2016. My degree includes a Bachelor of Science in Information Management and Technology and a minor in Management Studies from the Whitman School of Management. I concentrated on Web Design, which I continue as a hobby.

Buffalo/Niagara, New York Area

I worked with M&T Bank's technical team on the Transaction Monitoring Enhancement Initiative, TMEI. Skills Developed:· Combined Project Methodology (CPM) at M&T Bank, specifically RASCI· Software Development Life Cycle at M&T· Oracle Mantas AML Platform· Oracle skill, database understanding and SQL· Mainframe COBOL and JCL