As the Marketing Manager at HSS Hire i'm responsible for developing effective multi-channel marketing plans to support strategic digital growth ambitions. I'm also responsible for the creation, print and distribution of the HSS catalogue, delivering seasonal POS & ad hoc requests for marketing support.I oversee brand consistency, high presentation standards and clear communication of HSS USPs across the network. Constantly analysing campaign performances and creating continuous improvement strategies, as well as managing new product / supplier marketing launches.

Contributing towards the creation & execution of Global JD Sports Campaigns focusing heavily on store windows, POS (inc. allocation & distribution), out door media, instore activations & store communications.

* Managed point of sale co-ordination across HSS’ UK wide network, reducing costs and improving efficiency of POS production, consequently reducing costs by 50% per annum * Supported the HSS Specialist Brands by identifying cross sell opportunities to promote to targeted audiences using both POS & social media platforms* Organised sales events, expos or road shows. I was involved with HS YES - the biggest sales initiative of 2017 responsible for the coordination of a breakfast van at over 25 UK locations* Ran digital marketing campaigns using both HSS.com and Pure360 emails. * Supported with a project to improve the catalogue production process including product / page planning and use of an automation tool* Created an annual branch activity calendar including brand, seasonal and tactical campaigns to drive customer traffic into HSS branches* Raised awareness & drove footfall on  the multi-million pound onsite developments in London  * Ensured compliance with marketing systems, procedures and processes * Managed ad hoc branch requests for marketing/competitor support * Visited branches across the UK, checking compliance & branding* Copywriting, briefing & content management

*Researching the market and forward thinking to align our campaigns to the local NHS trust i.e. Public Health England – One You campaign *Worked with the different NHS trusts and their agencies such as 23RED to ensure our co-branded campaigns were compliant & relevant i.e. Stoptober*Improved the relationship between marketing and the Professional Team, by consulting with them early on I ensured that all information briefed complies with the legal/professional requirements and streamlining the artwork amends * Worked with medical suppliers & RMI selling marketing space. My role was to ensure they were following the brand guidelines, signing off artwork & gaining approval from the professional team* Assisted with the launch of an own brand medical range including packaging design, PHE approval & data collection from suppliers* Briefed and executed national and local campaigns across multiple media channels on time and within budget. Channels include TV, (in store/national) radio, press, outdoor, digital display and instore POS* Managed the day to day liaison with our agency McCann Manchester, ensuring timings, budget and medical compliance* Created/updated Well brand guidelines for the new Stroke charity partnership, in store POS & online* Competitor reviews* Managed queries from Operations and Branches regarding the content of campaigns* Regular branch visits & compliance checks for monthly POS * Copywriting, briefing & content management

* Supported the day to day liaison with event agencies along with managing the internal communications, ensuring campaigns are delivered in line with our strategy, budget and on time* Managed prop inventory and support centre storage rooms, including deliveries on a large scale Managed a programme of Taste and Tell at 1 Angel Square and nationally across the Co-operatives estate to engage all colleagues with Co-operative own brand, and report on activity providing future recommendations * I conversed with external food suppliers in order to organise food donations for events and conferences, whilst ensuring they remained engaged with Co-operative branding and campaigns* Supported the development and implementation of different colleague advocacy programmes, activities and campaigns with the intention of increasing colleague awareness towards own brand products* I analysed various marketing material produced by different marketing teams (including digital, national and local) to ensure the Co-Operative brand remained competitive and on trend within the industry* Worked directly with commercial and product development teams to ensure compliance and consistency with food at Co-Operative events

* Supported stores undergoing refits by planning specific marketing activities designed to increase footfall* Coordinated the successful implementation of marketing activities before, during and after a re-fit* Managed the Local Marketing Budget, allocating resources efficiently* Assisted with the management of the Refit Budget, I allocated resources across designated refit stores to ensure marketing activities had a maximum impact on customer behaviour* Identified, trialled and implemented new ideas for communicating with customers and encouraging the local communities to shop in store before, during and after a refit* Managed external artwork agencies to ensure marketing material was produced to the highest standard* Developed new campaigns and offered my own suggestions to the wider marketing team

•Providing quotations for motor and home insurance, targeted heavily on sales; compliance; customer satisfaction and availability.•Taking payments and working out pay options for customers that may not be able to pay in full. •Intense training programme to gain an understanding of the coop brand so this can be incorporated into the selling. •Sending and completing legally binding insurance documents and sending to car companies to make sure a person was able to drive a vehicle. This required managing credit reference checks, claims history and making sure a customer understood the full terms and conditions of the Co-operative insurance. •I had to ensure that policy’s for both home and motor insurance started and ended at the exact time as this consequently could impact somebodies claim. Therefore, a demand to be working to extremely strict deadlines was a necessity.