Director, Digital Engagement
CurrentAct as the digital lead across projects in the areas of knowledge, collaboration, and engagement for employees and clients, from design to delivery. Partner with Corporate Communications, Business Development, and IT Leadership to execute on strategy and delivery. Design change management and training programs to accelerate adoption. Manage the day-to-day operations and roadmaps for a suite of applications centered around customer relationship management (CRM), team collaboration, digital community, and document management. Foster a positive and diverse team focused on problem-solving and learning.Current technology focus: Adobe Suite, Alumni Software, Asana, Box, Customer Portals, Igloo Software (Digital Community), Microsoft Dynamics (CRM), Microsoft Teams, Qualtrics, SeismicPrevious experience: Microsoft SharePoint, Jive Software, Slack