Emily H. Email & Phone Number

• Perform criminal database searches as needed, and process any results• Proofread and ensure quality control on products or documents, and assist the QC team to ensure quality of all products and services as needed• Interact through phone, email or other means with clients, applicants, law enforcement, court personnel, and any other individuals necessary as a part of a reinvestigation• Prepare accurate and grammatically correct dispute letters and other communications

• Overseeing writing, revision, implementation and training of standard operating procedures and work instructions • Verifying and completing Batch Records and labels for Single Use assembly jobs• Ensuring customer needs are met by reviewing order requirements, customer documentation requirements and proper filling and assembly requirements• Auditing and visually inspecting the cleanroom through calibration and particle counts

• Assisting Sales Reps with invoices, reports and customer changes• Reviewing and analyzing discrepancies in data• Verifying accuracy of invoices before sending out payments

• Quality Assurance Lead for the Data Integrity Team• Completing & annotating scorecards to measure the accuracy of receipt data• Contributing to the creation of catalogs of merchants, products and menus• Performing manual quality checks to fix and diagnose data integrity issues

• Managing front of house, monitoring inventory, tracking end of day cash flow• Monitoring product & service quality

• Producing website & social media content• Creating social tiles and web ads• Email marketing A/B testing

• Delivering high-quality labeled data to meet KPIs using in-house tools and software• Transcribing and annotating a range of text, speech and other types of data• Creating value for customers by exceeding high quality metrics

• Processing medical claims• Identifying claim cost management• Making claim payment decisions

• Quality Inspection of pharmaceutical products & Batch Record Review• Conducting random sampling methods & documenting findings• Internal Auditing• Meeting quality and production goals

• Using Salesforce for sales reporting and updating marketing contacts• Updating website, social media content & Producing Newsletters (Eblasts)• Event coordinating and planning• Providing customers with prompt, accurate and timely resolution