Emily Haan Email & Phone Number

Oklahoma City, Oklahoma, United States

Oklahoma City, Ok

Contributed marketing, administrative, and management ability to improve hospitality workflow, solve problems, ensure quality customer experience, and aid in team development in high-stress environment. Worked toward completing management training and acquiring necessary industry and leadership skills to create employee success.

Oklahoma City, Ok

-aided in front of house ordering and inventory tracking -helped plan mini marketing campaigns and branding strategies for OKC store-helped manage local vendor relationships, including information management and new vendor procurement

Oklahoma City, Ok

-created positive guest experience -detail-oriented management of running tasks-worked with special events and VIP customers -performed opening and closing duties-helped train new employees in restaurant processes-beta-tested floor training certification, including 20 hours of cross-department education, for program later implemented across entire company -provided feedback regarding training programs and help fine-tune employee development programs

Oklahoma City

-created positive front of house experience for guests, including to-go orders, reservation management, and aiding with special events-helped manage team of 4-8 hostesses-created training materials that were later implemented across all Whiskey Cake restaurants -oversaw continued accomplishment of Front of House tasks and policy adherence-set short-term and long-term goals for hospitality team-collaborated with management to gauge restaurant capacity and reservation limits for holidays and high volume shifts

Oklahoma City, Oklahoma, United States

Worked to curate positive visitor experience and provide information.

Oklahoma City, Oklahoma, United States

Helped provide technical support for performing arts activities and events at Civic Center Music Hall and Hudiburg Chevrolet Center.

Oklahoma City, Oklahoma Area

Through the Learning Enhancement Center, I assisted students with papers, speeches, and other writing-oriented projects. I also worked with international students to practice English vocabulary, grammar, and conversational skills.

Oklahoma City, Oklahoma Area

I created digital content for MediaOCU, the online outlet of Student Publications.

Oklahoma City, Oklahoma Area

Worked with information management software and direct mail fundraiser for nonprofit film institute.

Naples, Ny

As the Arts Administration Intern at Bristol Valley Theater, I managed social media, created marketing materials, worked with technical production, and coordinated and managed organizational information. Development efforts resulted in $5,000 grant toward operating expenses.

Amarillo, Texas Area

Build and maintain thousands of costume pieces for dancers, singers, actors, wranglers, front of house staff, and technicians through normal show wear and adverse weather conditions. Recreated inventory management system and costume record-keeping in this position.

Palo Duro Canyon

As a wardrobe technician at Texas! Outdoor Musical Drama, I helped with fittings, built and altered costumes, performed quick changes, laundered garments, and dealt with the effects of weather on clothing.