Emily Chew Email & Phone Number

Consolidated Accounting Unit

Central Payroll Unit- Accurately analyzed, interpreted, and processed departmental payroll input documents submitted by County departments.- Managed employee timesheets and data for 7 departments, in accordance with Labor Union MOUs, Senate Bills, Salary Ordinances, and Administrative Code.- Effectively processed and maintained wage garnishments/levies with multiple deadlines, direct deposit requests, and W-4/DE-4 statements abiding by statutes set by the regulatory authorities.- Issued and released payroll warrants for terminated and retired County employees.- Resolved departmental and employee payroll and tax form inquiries through phone, email, and fax.Vitals/General Business Unit- Assist and complete requests from the general public regarding Vital Statistic records within the county of Alameda.- Perform research utilizing county and state records to accurately identify and provide copies of birth, death, and marriage certificates for up to 50 customers per working day. - Gain diplomacy and provide excellent customer service with the general public, and if any, irate persons.

- Efficiently performed daily collection of funds from Recording, Vitals, and Customer Service units in the Clerk-Recorder’s Office.- Reconciled monthly trust disbursements of funds collected and expensed by Central Collections.- Audited Clerk-Recorder Associates to ensure accurate cash drawer amounts on a monthly basis. - Performed daily posting of adult/juvenile restitution revenue to collection accounts.- Daily data entry for issuance of county refunds for Clerk-Recorder customers and other government agencies.

San Diego, California, United States

- Performed extensive research within county records of stale dated warrants and other escheatment items.- Assisted in processing and re-mailing between 30-60 returned mail warrants each month.- Answered phones and assisted taxpayers in addressing refund inquiries with utilizing knowledge of the county’s computer applications.- Daily filing and data entry for County specialists in the Property Tax Refund division.

San Diego, California

- Properly exchanged US currency or foreign currency utilizing the company’s ask and bid rates.- Upheld quality customer service with a positive attitude and welcoming atmosphere.- Utilized proficient knowledge of Microsoft Excel and basic conversions.- Ensured proper procedures are followed to ensure the accuracy of exchange.

San Ramon, Ca

- Supervise and ensure safety of children ages 6 weeks to 12 years of age.- Provide quality member service through proper greetings and interpersonal conversations. - Uphold personal member and employee relations to increase member retention.

Danville, California

Bachelor'S Degree, Finance, General

Activities and Societies: Delta Sigma Psi, Student Accounting Society, Finance and Investment Society

High School Diploma