Emily Isabelle Email & Phone Number

• Perform customer and competitor research to promote user-centered design• Conduct usability testing and user interviews and generate solutions that solve verified user problems• Responsible for every aspect of a user's experience, including the overall flow and layout of the screens, the fields and information presented, and the visualizations of data in both an iterative and agile fashion• Map user navigation, workflows, journeys, wireframes, and prototypes so the entire team can understand the purpose and functionality of features within our products• Develop prototypes that bring concepts to life so stakeholders can get a realistic sense of how applications should look and work• Incrementally build a design system with common components that can be leveraged across all product offerings• Ensure consistent look and feel throughout our entire line of product offerings through collaboration with other designers• Work with product managers to understand project goals, scope, and priorities and engineers to understand the technical feasibility

• Developed compelling and intuitive data-driven solutions for a SaaS startup across four B2B, B2C and marketing platforms.• Redesigned B2B platform by converting complex data API’s into intuitive UI, streamlining navigation, and customizing user journeys increasing user acquisition and engagement.• Spearheaded ADA compliance effort by conducting an accessibility audit, documenting errors and designing accessible solutions, increasing platform accessibility.• Modernized and expanded Design System used across 3 platforms, improving design and development efficiency.• Instituted process for user feedback documentation, synthesis and insight development for product roadmap prioritization.• Led user research and testing on Dashboard target audience and solutions, using the results to redefine product strategy.• Ensured seamless solution implementation through cross-functional collaboration with product owners, designers, developers, and stakeholders.

Denver, Colorado, United States

VT Pepper Project — Website UX Redesign • Streamlined e-commerce site navigation with restructured information architecture resulting in 100% increase in user satisfaction.• Conducted surveys, heuristic evaluation, competitive analysis, and user interviews to uncover pain points within product search and selection flows• Redesigned sitemap and product pages with the goal of increasing conversion rates by clearly guiding users to their goals• Collaborated effectively with client to implement consistent and responsive UI resulting in 50% increase in user trust in the brand and products.

Explored, studied and applied UX methodologies to develop MVPs in intensive sprints• Led UX/UI design projects using design thinking through user research, journey mapping, wireframing, visual design principles, prototyping, usability testing and rapid iteration• Collaborated with Senior Designers and peers by receiving and providing design feedback in group critiques

Digital artist and founder of DreamFringe Surreal Digital Collage. •Create surreal digital collage art in Adobe Photoshop•Responsible for marketing product and managing e-commerce platform•Sold over 500+ art pieces

San Diego County, California, United States

-Designed improved systems for increased employee satisfaction, efficiency, & accessibility by conducting surveys and interviews to identify employee pain points and areas of improvement-Collaborated with stakeholders to design, present and implement agency changes within established timelines-Solved interpersonal and organizational problems creatively and empathetically to ensure individual and agency goals were being met during a global pandemic despite a lack of resources

San Diego County, California, United States

Greater Denver Area

-Conducted interviews to identify core goals, motivations, strengths and weaknesses of applicants-Effectively manage employee relations for 100+ external employees and internal employees employees using exceptional communication and empathetic listening skills in a fast-paced environment

Greater Denver Area

Sharon, Vt

-Led Leadership Program by facilitating character development & supporting relationship building among 60+ diverse individuals via teamwork, conflict resolution & communication-Trained & advised colleagues by providing insight, resources, & emotional support

Tampico Area, Mexico

-Provided students with necessary development skills to problem solve, communicate effectively, & build on existing strengths while fostering environment of safety & trust-Developed individualized learning & behavior plans for students needing support-Taught & empowered 80+ students yielding top-percentile results on standardized tests by identifying individual learning needs & sustaining a growth-based learning environment

Chiayi County/City, Taiwan

-Employee Relations liaison responsible for training, orientation & staff development -Recruited, interviewed, & onboarded high-retention employees-Committed to providing emotional support & life skills development for 100+ students

Ux Academy, Ux Design

480 hour hands on UX/UI Design course with 118 lessons, 92 projects and 4 portfolio projects.

Ux Foundations, Ux/Ui Design

80 hours UX/UI design foundational course with 35 hands on projects.

Bachelor’S Degree, Sociology

Activities and Societies: Delta Phi Epsilon Sorority - VP Recruitment & VP Membership Development