Emily Schuman Email & Phone Number

Boston, MA, US

Salem, Massachusetts, United States

Boston, Massachusetts, United States

-Grew membership by 30% by introducing auto-renewal, implementing renewal outreach, membership ambassador program, and launching drip campaigns-Achieved aggressive revenue, household count, visitor numbers, and member engagement year over year. -Oversaw a $1,800,000 budget leading the renewal schedule of 3,800+ households-Manage the improvement, reporting.

-Translated business practices to new CRM technology to build efficiency and optimize connectability to seven different departments -Liased and act as subject matter expert to understand the organization’s needs and map best recommendations with software engineers -Tracked expenditures towards a $750,000 project budget -Created and mapped strategic plans.

-Acted as liaison for the Board of Trustees including scheduling meetings, took minutes, prepared materials, and gathered information from senior leaders. -Oversaw the communications strategy related to a $15,000,000 expansion project. -Drafted correspondence and maintained records of the Director’s development activities and prospect outreach -Maintained.

-Oversaw a team of 9 and a budget of $7+ million in bookings connect travelers with experts worldwide for small, immersive educational tours-Designed and created sales team structure, roles, and responsibilities-Partnered with Salesforce to build out reports and dashboards to measure KPIs and define success -Presented the sales team’s impact and.

Philadelphia

-Managed all VIP and high-value repeat client accounts -Acted as point of contact to provide high touch handling of clients’ individual needs which resulted in long term positive relationships with clients. -Tracked and surpassed VIP client sales targets within regional and company-wide objectives -Generated new sales using existing and potential client.

Lewisburg, PA

-Planned and managed public programs that enhanced exhibitions through museum education, interpretation, and engagement-Produced artists talks, scholarly lectures, panels, gallery tours, discussion groups, workshops, and social events -Engaged campus faculty and school teachers in academic outreach; coordinated, scheduled, and led class tours; arranged.

Paris, France

-Educated families and adults in situ at the museums and historic sites throughout Paris, France -Developed and maintained excellent customer service resulting in being the company’s top earner for multiple months -Researched and prepared new material for future tours

Master Of Arts - Ma, Museology/Museum Studies

Master Of Arts (M.A.), History Of Art And Architecture

Activities and Societies: Graduate Student Organization, Graduate Student of History of Art and Architecture Association (GSHAAA)

Bachelor Of Fine Arts (B.F.A.), Art History, Theory And Criticism