Emily Howard Email & Phone Number

Richmond, VA, US

• Onboard and initiate new clients to the Research Office.
• Train colleagues and clients on Centers for Medicare & Medicaid Services (CMS) and U.S. Food and Drug Administration (FDA) regulatory requirements of medical device clinical trials.
• Train colleagues in drafting Coverage Analyses and develop colleagues for promotion.
• Effectively manage and lead diverse teams of drafters to successfully deliver high-impact projects for multiple anchor clients, driving over $100,000 in revenue growth per month.

• Foster a collaborative working environment with a high-volume client as Client Lead on a managed services and site management project.
• Provide comprehensive administrative support by creating assignments, conducting internal and external meetings, and managing the progress of assigned studies.
• Develop institutional policies and training materials aligned with clinical research billing rules, regulatory standards, and client-specific preferences.
• Coordinate with study teams and principal investigators on new or ongoing research studies.

• Draft and QA Medicare Coverage Analyses and Clinical Trial Management System (CTMS) Financial Console Builds in Oncore and Microsoft Excel for multiple research sites.
• Analyze and interpret a diverse portfolio of 200+ pediatric and adult clinical trials, encompassing all phases, disease populations, and treatment modalities.
• Provide correct Current Procedural Terminology (CPT) coding for billing plans.
• Ensure congruency across various clinical trial documents, including protocol, informed consent, investigator’s brochure, budget, clinical trial agreement, and more.

Lorton, Virginia, United States

• Independently developed a reliable business by providing in-home and overnight pet care, including leashed walks, off-leash socials, feeding, playing, and bathing.
• Supervised and maintained the safety and well-being of multiple animals at once.
• Maintained healthy client relations through positive interactions and effective communication.

Arlington, Virginia, United States

• Provided exceptional customer service through taking orders and running food and drinks in a fast-paced, high-stress environment.
• Upkept a clean environment for all customers and patrons to maintain quality assurance procedures and protocols.
• Multitasked by actively communicating with staff while providing detailed attention to each patron.

Lorton, Virginia, United States

• Coordinated with the Michigan State Government to run the Women, Infant, and Children (WIC) Supplemental Nutrition program, along with the Electronic Benefit Transfer (EBT) program.
• Maintained a professional work environment by managing the Support Team staff of 6-8 interns, guiding interns in issuing Summer EBT benefits to over 100,000 families.
• Relieved client concerns by analyzing and solving complicated account problems in a timely manner.
• Managed the weekly staff schedule.

Lorton, Virginia, United States

• Scanned employer files to convert to a paperless filing system, ensuring workplace efficiency.
• Independently managed multiple projects of varied sizes at one time.
• Effectively coordinated with the company President to organize and file confidential documents.

Lorton, Virginia, United States

• Collaborated with the Support Team to operate the customer service phone line and issue Summer WIC/EBT benefits to over 100,000 families in the state of Michigan.
• Utilized the company’s computer software system to certify participation and administer electronic benefits in the form of a bridge card.

Alexandria, Virginia, United States

• Successfully hosted private parties, ranging from 15 to 100+ guests.
• Maintained a high level of knowledge about company products and stayed up-to-date with popular sales trends of different items.
• Encouraged a point-of-sale through effective persuasion and positive client relations.

Alexandria, Virginia, United States

• Provided exceptional customer service through taking orders, assisting guests with instruction and guidance, and running drinks during a fast-paced, high-stress environment.
• Led a team of 5-10 employees to ensure work moves smoothly by assisting coworkers when needed.

Bachelor'S Degree, Biology, 3.9 Gpa, Magna Cum Laude

Activities and Societies: Laboratory experience in Biology, Chemistry, Ecology, Physics, Genetics, and Animal Behavior. Field experience.

Nursing

Activities and Societies: Club Rugby. Lab experience in Anatomy, Physiology, Microbiology, and Chemistry. Clinical experience in Geriatric.

Advanced Diploma; Honor Graduate, 4.3 Gpa

Activities and Societies: Varsity Soccer, Varsity Wrestling Manager, National Honor Society, Key Club, Stallions For Servicemen