Emily Jones Email & Phone Number

Manchester, England, United Kingdom

Manchester, England, United Kingdom

Manchester, United Kingdom

• Reporting into the Head of HR Shared Services and directly manage a team of 6 administrators including two Apprentices, two Senior Administrators and two Junior Administrators.
• Driving best practice in delivery of HR Shared Service activity and excellent customer service for all 15 locations including international
• My role involves setting the vision, agenda, expectations and standards for the team
• Taking appropriate action, directly or indirectly, to maintain excellent performance – praising and improving as required including during bi weekly one to one and performance reviews
• Liaising with key stakeholders in order to improve service delivery and to review current processes such as background checking to support client contract requirements
• Supporting on mergers & integrations including international to collate and communicate employee data to other support functions to ensure smooth setup

Manchester, United Kingdom

My duties involve managing the HR Enquiries team of four HR Administrators to deliver an effective HR Shared Service Centre to ensure a quality customer focused service is delivered to all line managers and employees of which we have 2500 plus. I have the responsibility of the Improvement and roll out of new procedures to enable the introduction of a ‘one.

Manchester

As the Executive Assistant to the Chief People Officer of People Investment, my work involved diary management, interaction with both internal and external Personal Assistants and Executive Assistants to coordinate a variety meetings across multiple locations and also involved arrangement of travel schedule and reservations for executive management as.

I worked as Junior Learning & Development Specialist reporting directly to the L&D manager. I had been promoted into this position and was previously working as a Learning & Development Administrator. The promotion allowed me more responsibility in the areas I previously worked in as an administrator and has given me the opportunity to lead on projects on.

During my time at the Northwest Development agency I worked as a Learning and Development Administrator. My roles here was to administrator and support the learning & Development coordinator with a large variety of learning inventions. This included providing secretarial and administrative support to both the Head of L&D and wider team members on a daily.

I worked in the Consumer Sales team/ home movers service as a Sales Advisor for BT but employed temporary by Manpower an agency. This role was only temporary work. This role involved taking inbound customer calls and selling BT products and service. I had a responsibility to hit weekly targets in this role on sales and also personal targets set by the Line.

In My role as Construction Secretary I was responsible for the daily running of the construction department this included the use of in house construction systems, manual filing system, updating of reports and collating data to create new reports as and when required. I also carry out various audits on a monthly basis to monitor a variety of different.

During my employment at David Wilson Homes a position become available for the Customer Service department which I applied for and was successful in doing so. I worked as a Customer Service Administrator reporting directly to the Customer Service Manager. In my position my main role was to answer to customer queries and concerns promptly and in a.

I was previously employed by David Wilson Homes as Construction Assistant reporting directly to the Construction Director and Managing Director. David Wilson Homes employed me as a construction assistant working towards a business and administration NVQ. In the position as Construction Assistant, my main role was to assist with the day to day running of.

Nutrition Point employed me as a Junior Administrator in the accounts department on a full time basis reporting to the Finance Manger. Nutrition Point where managed by Schar an Italian food label that provide food for people that have ceoliacs disease. While working for Nutrition Point my main duty was office administration. I also had the responsibilities.

Education record

Education record