Emily Reynolds Email & Phone Number

Austin, TX, US

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

Manage the Implementation Consultant team and workflow to achieve maximum time to value and product adoption. Continually improve efficient and effective processes that facilitate customer learning and maximize use of the software. Serve as a main contact for sales about product functionality and prospect relationship-building to influence purchasing.

Indianapolis, Indiana, United States

Lead new customer onboarding and guidance on best practices. Identify retention, risk, and expansion opportunities in accounts with our Customer Development Team. Act as a proactive and organized project manager, guiding new customers through the implementation process and shortening time-to-value. Facilitate touchpoints and status meetings with customers.

Indianapolis, Indiana Area

Strategically service, train and communicate with users of OnBoard, a board portal SaaS solution. OnBoard facilitates digital agendas and document creation for board, executive, and committee meetings. It also includes tools for surveys/questionnaires, electronic votes, electronic signatures, secure messaging, and task management. Work with Board.

Los Angeles

Maximized growth and adoption of platform from both industry professionals and consumers through product demos, direct mail and email, targeted ads (Google and social media), and operations strategy. Acted as liaison for key partnerships. Worked with tech product team to test, develop and roll out enhancements and new technology.

Greater Los Angeles Area

Formed strategic partnerships with travel providers to use marketing technology to increase targeted traffic, conversions and sales through the use of full spectrum marketing (including machine learning and marketing automation). Dedicated online travel TV network available (OTT).Formed relationships with travel providers to create unique, luxury, VIP.

Greater Los Angeles Area

Internal product team creating and marketing over 60 new tours which generated $40 million profit in the first year. Proactively collaborated with Operations Department and reservations system development engineers to build, load, test new company-wide reservation system. Analyzed sales data and customer feedback to develop and enhance product resulting in.

Los Angeles

Operated as liaison for all domestic accounts for client goals and objectives. Oversaw roll-out of new platform to my clients while proactively collaborating with web development team to build, test, and problem solve. Provided on-site training and support to key domestic clients. Managed website content, Tracked, organized, and interpreted domestic sales.

Ba, Spanish, Secondary Education

Activities and Societies: Studied abroad in Argentina and Mexico, Spanish honors society and Dean’s list

Online Marketing Strategies

B-School is an 8-week, interactive video-based training program that teaches smart, effective online marketing strategies to business.