Internal Marketing- Writing and producing induction packs for all new staff including an information booklet, presentation folder and additional branded collateral- Developing and producing information booklets for existing staff- Creating business relationships with production companies- Producing and updating a marketing portfolio for the departmentExternal Marketing- Developing B2B promotional material (Venue Launch)- Input in design and functionality of the companies new venue- Creation of event proposals, contracts and event orders- Development of internal awareness event (Pre-launch activation)- Engagement and promotion with local businesses- Development of schedule of events and customer journeyExternal Sponsorship – Reinvent Your Career Expo/ Carlton Family Day- Organisation of event schedule - Delegation of tasks- Ordering and organisation of deliveries and pick ups- Account and invoice reporting- Promotion of activates to the public at each event

Assisting the Global CMO in daily tasks to ensure a smooth working day.- Financial reporting of all credit card and account payments- Booking and scheduling meetings with current and future clients- Building and maintaining good business/client relationships- Ordering and distribution of goods (Personal or Business related)- Booking of meeting rooms at various locations

Organising and completing fundamental tasks to ensure the running of successful events not only in Australia, but also internationally. Duties included:Admin - Financial reporting of all credit card and account payments- Invoicing and paying clients as required- Reporting statistics in regards to student attendance leading up to each event- Writing up and updating staff job sheets on a weekly basis- Minute taking at each meeting- Filing - Ensuing copies of contracts, payments and necessary information was kept up to dateInventory control- Ensuring all stock was counted before and after each event- Ordering new stock when required- Preparing, counting and packing stock for upcoming events Reception- Calling students, inviting them to upcoming events in their state- Answering calls and responding accurately Event Planning/Operation- Creating run sheets for each event and ensuring these are followed - Creating business relationships with clients- Booking appropriate venues to match the style and theme of the event - Budgeting – Ensuring the events fell within the allocated budget- Setting up and packing down the event as required- Packing of Welcome Bags for event attendees- Event research – venues, theming, food and beverage, speakers, gifts- Communication and booking of event speakers and MC’s Flights and transport- Booking and allocating flights and ground transfers for staff and clients as required

Dinner and special event functions, as well as day to day corporate and business functions including restaurant and café service. Proficient in using the hotel booking system (ResPAK), payment system (Fidelio) and was recently trained in the operations of the Opera system.Successfully created and implemented training/ induction manuals for four outlets in the hotel. Relieve the Functions and Event Coordinator while on leave and complete the following:Event Coordinating- Responding to enquiries and creating proposal quotes for clients- Confirming enquires and creating event orders- Meeting and liaising with clients - Billing and post-event follow up of feedbackClient communication - Maintaining communication with past and present clients via email, telephone and face-to-face meetings- Conducting regular client site shows around the hotel and event facilities Financial reporting/ Forecasts and Revenue- Collecting data to input into forecasts - Maintaining an understanding of profit and loss statements to meet forecasts- Record and track pending, confirmed and lost revenue, compile data into weekly reports to be distributed to managersCold calling - Calling previous or potential clients to recruit their businessInventory control- Ensuring necessary stock is available- Ordering stock when requiredOpera (Event system)- Creating and maintaining Pay Master accounts for posting of chargesStaff Communication - Hosting regular meetings to ensure all staff from each department are informed on the upcoming events, catering requirements and set upProcedures - Updating all previous proposal, quote and event order templates to suit the hotel