Emily Ladroga Email & Phone Number

Managed all e-commerce transactions, including order fulfillment and shipping while also designing websites, including layout, themes, graphic creation, copywriting, and logo creation.Increased brand awareness by re-branding the company name, logo, design, and theme through design, UX, and SEO updates, while communicating changes with clients via email campaigns.Created and managed a social media strategy that included designing content and attracting followers to the website in order to increase sales

Cambridge, Massachusetts, United States

Responsible for all tasks and logistics regarding new hire onboarding including pre-arrival communications, calendar management, course enrollment, and all technical support for over 100+ new hires each month Implemented three new process improvements to help streamline the onboarding process by reducing friction in the new hire processManaged and administered all pre-employment assessments for candidates while keeping our HRIS system updated Effectively partnered with Recruiting, Enablement, IT, Legal, and DI&B to ensure seamless transitions for new hires

Boston, Massachusetts, United States

Created and executed global social media strategies for 51.7K followers across Twitter, Facebook, Instagram & LinkedIn.Created daily copy while achieving 1.3M Impressions, 10K in Page Visits, and an average of 135 new followers each month.Collaborated with the Editorial team to write multiple versions of copy for each editorial piece for all social channels.Responsible for the daily promotion of events and sponsored material with a focus on driving awareness and having meaningful/impactful conversations.

Boston, Massachusetts, United States

Designed all Group Sales-related marketing and sales collateral including; Brochures, Hospitality Guides, and Event Promotion Flyers while following all style guides, adhering to strict legal trademark laws.Implemented and launched Salesforce for Group and Premium Sales Department acting as a liaison for the Salesforce development team while mastering 8 skills and earning 23 badges in Trailhead.Chaired 5,000+ student STEM Education event yearly turning the ballpark into an interactive education venue.Oversaw the planning, coordination, and execution of over 280 Game Day Group Hospitality Events each season.Provided event logistics and superior customer service to over 20,700 Group Sales clients each season.

Boston Ma

Assisted with the promotion of Group Theme Nights, such as Star Wars Day, Scout Night and many more Maintained and grew relationships through exceptional customer service with previous Group LeadersServiced many different private Areas of Fenway Park, such as the Vineyard Vines Club and Rooftop Terrace

Greater Boston Area

Generated over 16 FSE’s while making 80-100 sales calls each day to both local businesses and to individual buyers.Founded Video Producers of the Future Event, personally selling over 500 tickets and developing the Production schedule panelists and content. Partnered with various nonprofits and local community organizations to fundraise and develop programming and events

Amherst

Worked with the Box Office system to sell tickets by telephone, e-mail, post, and in-person and performed data entry in the maintenance of various records, files, and accounts.Provided game day operation duties for ticket office including will-call, player requests, and any other task needed for game day operations to be successful.

Amherst

Assisted Atheltic Department, coaches and teams with travel arrangements, including transportation services, hotels, bus rentals, plane reservations, arranging payment of per diem, mileage reimbursement and other travel or conference related expenseHelped with administrative tasks such as contract writing, budget review, and pro-card audits, and was given increased responsibilities and recognition for a job well done.Answered phone calls, greeted clients, and scheduled appointments.

Umass Amherst

Created and organized school-wide fundraiser that brought UMass athletes to the Boys and Girls Club of Holyoke to teach and interact with Holyoke students.

Greater Boston Area

Responsible for communicating with elite athletes through social media platforms such as Twitter and Instagram to bring awareness about the benefits of our products.Increased engagement with athletes by 15% over a 6 month period. Gained experience in Hootsuite, Hopper and other social media scheduling platforms.

Worked with a graduate TA to work with a group of 20 students who came to Amherst for two weeks over the summer. Helped graduate students to ensure the class had success from guest speakers to field trips.

Coordinated game-day operations such as ordering merchandise and inventory, creating income sheets for each game, and scheduling player appearances.Managed social media sites such as Facebook, twitter, blog, newsletter, team website, and hosted weekly television and radio broadcasts.Responsible for PA announcing, scoring, and pre and post-game write-ups.Maintained field conditions throughout the season and supervised a one-month long youth clinic.

Bachelor'S Degree, Sports Management, Senior

Activities and Societies: Certificate: Community Engagement and Service Learning Minor: Political Science

Bachelor'S Degree, Sport And Fitness Administration/Management

Education record