Emily Lagler Email & Phone Number

Louisville, Ky, Us

-Supervised and trained up to 60 associates-Created weekly schedule for 1100 man hours to remain under labor/sales budget-Oversaw Online Shopping program fulfilling up to 80 orders per week-Prepared and analyzed accounting reports to minimize loss and maintain financial standards-Responsible for weekly Loss/Prevention audits-Tracked daily sales and labor statistics maximizing profit-Facilitated hiring process and maintained employee files-Ensured superior customer service by solving problems quickly and efficiently

-Controlled $50,000 marketing budget for 7 locations-Planned special events and created advertisements/flyers for store openings-Spearheaded and managed community fundraising program-Oversaw athletic sponsorships at UK and EKU-Implemented store-specific marketing plans to increase revenue-Attended national MindMeld marketing conference-Maintained database for mailing and promotional purposes-Distributed weekly sales report to all pertinent personnel

Louisville, Ky

-Sold wireless phones, devices and plans-Translated for Spanish-speaking customers-Balanced cash drawers-Lead team to meet weekly and monthly sales goals

Louisville And Lexington, Ky

-Managed and trained 25 team members-Maintained and controlled food and supply inventory-Contributed to local store marketing efforts-Created weekly employee schedule to cover 400 hours-Processed daily bank deposits-Solved daily operational problems as well as handled customer problems and complaints-Translated and communicated for Spanish-speaking employees and customers-Promoted from Second Assistant to First Assistant Manager within three months