Promoted to research targeted accounts and deploy effective sales strategies which ultimately drive a pipeline of qualified opportunities with focus on sales enablement. Developed best practices to prioritize high volume inbound interest; use Salesforce to research accounts, identify key contacts, and contact prospects; collaborate to penetrate targeted accounts based on territory.➡ 4X Award Winner – Rookie (4Q22), People’s Choice (2Q23 & 3Q23), Pinnacle Club (’23)➡ 128% overall attainment FY23➡ Mentored new hires, from onboarding through ramp-up, creating a seamless transition; 100% hit quota month-over-month ➡ Built sales pipeline which resulted an 87% close rate for the Account Executive team➡ Targeted high-value high-profile prospects within the Higher Ed and Non-Profit space, identifying and logging C-Suite and DSM decision-makers using ZoomInfo, LinkedIn Sales Navigator, and Salesforce➡ Leader of Crowns Org Social Committee, with focus on building social engagement and morale for the remote-based organization through themed events and online through the Slack channel➡ Founding member of the Pint-Size but Mighty Committee, which helped xDR’s who were hired, and worked, remotely to successfully grow within the organization while strengthening the culture; planned events for up to 150 attendees

Promoted to take over social media for small, family-owned local microbrewery, with goal of growing brand awareness, improving marketing efforts, growing program memberships, and increasing sales through digital marketing. Scope included photo staging, event planning, and development & execution of the overall social media strategy. Used Canva, IG, Photoshop, and FB.➡ 2X ‘Best of Western Washington’ Award Winner; achieved through enhanced online engagement of customers➡ Grew club membership program by 100% (from 150 members to 300)➡ Expanded Instagram followers from 398 to over 1,500 in 1-year and increased online engagement by 120%+➡ Leveraged social media capabilities to reach untapped market of 21–35-year-old beer connoisseurs which attracted 100’s of new customers from across the state➡ Developed and implemented brand standards and drove adoption across the company➡ Overhauled membership application and renewal process to accelerate approvals and renewals by 50%➡ Partnered with local businesses to provide on-site and in-house food options, which increased in-house profits

Key member of the executive team responsible for supporting the business’ operations and growth through recruiting and client support. Took on contracted projects to support Fortune 500 business initiatives.➡ Volunteered to take on HR/Recruiting Management, including phone screening and interviews; 63% of selected applicants hired on for contract roles during 2.5-months in interim role; Architected OneNote documents to track the applicant lifecycle𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 | 𝗖𝗹𝗶𝗲𝗻𝘁: 𝗪𝗼𝗿𝗹𝗱𝘄𝗶𝗱𝗲 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 – 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 | 𝟰-𝗺𝗼𝗻𝘁𝗵𝘀Concepted and built PowerPoint decks for the client to present to Microsoft’s CEO, Satya Nadella, highlighting projects and successes.➡ Interviewed key members of Microsoft’s core, globally dispersed, business groups to gather success stories➡ Authored weekly newsletter which had a reach of 1,000’s of top employees across Microsoft➡ Built and maintained MS Teams sites for project coordination across industry teams𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 | 𝗖𝗹𝗶𝗲𝗻𝘁: 𝗨.𝗦. 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻 – 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 | 𝟮-𝗺𝗼𝗻𝘁𝗵𝘀Assessed the customer sentiment around licensing renewal and documented roadblocks.➡ Surveyed 400+ enterprise customers terms to evaluate customer satisfaction (CSAT) scores and intent to renew SLAs➡ Logged responses in Excel matrix, including any reported roadblocks to renewals➡ Developed recommendations for client based on client sentiment, resulting in various process and product improvements

Managed portfolio of 600 key corporate accounts with responsibility for working directly with contacts to gather information pertaining to business needs, used to develop custom solutions which would drive increased sales and customer loyalty.➡ Stood up and led the Morale Committee which eliminated interoffice silos to raise communications and interactions and reduce stress levels of the AE team through themed events and an incentive program➡ Project managed the client order lifecycle, working cross-functionally with various departments to ensure efficient end-to-end management and quality of products; orders ranged from 1-item to ~15K-items per order➡ Created streamlined ordering system for client which improved the ordering process by reducing errors by 50%, replacement orders by 31%, and shipping fees

➡ Greet and welcome patrons. Discuss the products with them and answer any related questions.➡ Pour wine, prepare and serve food during events.➡ Prepare and fill orders, and complete transactions while still providing an excellent customer experience.➡ Set up and take down for events and club parties.

Took on seasonal client-facing contract position, reporting directly to the President. ➡ Conducted online research to locate and contact key C-Suite decision makers using LinkedIn and company websites➡ Built pipeline of prospects, conducted cold-calls, and assessed potential customers needs for Cloud-Based Services➡ Developed and presented PowerPoint and Excel reports to stakeholders concerning survey results