Emily Leng Email & Phone Number

Melbourne, Victoria, Australia

A multifaceted role focusing on: - Roll out of technology upgrade and utilization - Odoo 16 to Odoo 18- Business Process Documentation - Writing up Process, Policies and documentation to streamline and enhance business workflows- Human Resource Management - Oversee the people and culture strategies utilising Staff Satisfaction survey, create employee.

Melbourne, Victoria, Australia

• Project management, and SharePoint design consultant for the People and Culture and Talent Acquisition Teams
• Designed and built a resource hub for People and Culture and Talent Acquisition teams to share information with hiring managers across Australia utilising SharePoint Online.
• Created project plan, conducted requirements gathering with end users and business leaders, reviewed all current resources and documentation.
• Reviewed current business systems including Microsoft 365 suite, Workday, and Phenom.
• Designed and built a Talent Acquisition Library with automation. Involved the review, categorization and organisation of over 600 individual documents.
• Ensured resource hub and library aligned with organisation design requirements, upheld best practice for document management, and aligned with organisational data security requirements to protect employee privacy.

Australia

• Creation of the Army Reserves Talent Management Team, specialising in recruitment for Army Reserves In February 2024, shifted to look after the Navy Talent Management Team.
• Conducting workforce planning and data analysis leading to the restructure of the team from a localised portfolios to national based portfolios in order to balance workloads, and align with the wider business under the.
• Proven ability to achieve targets seeing an uplift in key recruitment pipelines through a period of intense change.
• Working with Talent Management team and wider business to identify areas for improvement and innovation utilising my Lean Practitioner training and certification.
• Development of process, training and resource documentation for the wider Talent Management team group for all domains. Including the development of, and management of IT resources such as Sharepoint Online.
• Development of relationships with Army headquarters and brigades, to align our efforts and maximise our outreach.

Australia

• Working within the Business Transformation team, I provided operational expertise and insight to improve ways of working for key work groups. I review work patterns, documentation, policy and procedure and working.
• Involved in roll out of multiple IT upgrades, including Teams and SharePoint Online. Creating online resources and proposed prototypes for each business unit targeted to meet each user groups needs.
• Working with the National Recruiting Manager, identified shortfalls within operational business in the lead up to transition to a new contractor.
• Developed business plans to improve quality of outcomes for the national cohort which included; working with the Training and Development team to create content and assets, leading a tiger team to identify improvement.
• As part of the lead up to transition of contractor, identified gaps in multiple departments of policy and process. Led the discovery phase, and creation of documentation to capture these processes to secure critical.
• Provided operational expertise to incoming Adecco transition team, and review of transition documentation and processes prior to change over.

Australia

• A six month Maternity Leave coverage to Lead the Navy and Army Cross Functional Solutions Team's. Maternity Leave cover, leading a National team of 15 staff focused on the priority recruitment of the most critical.
• Encourage and foster a culture of excellence and collaboration in order to set the gold standard in customer service, and candidate care across DFR.
• Promote innovation and creative solutions to national processing issues through both in-person and virtual interactions, meetings and workshops.
• Oversee the outcomes for CORE (Centre of Recruiting Excellence) to ensure high performance in online job board enquiries.
• Develop and maintain strong relationships with military staff within CFST, as well as Operational Leaders and Service Stakeholders.
• Oversee all HR processes, including the hiring and on boarding of new employees into CFST, disciplinary actions, leave allowances and developing a positive work environment.

• Working within the Business Transformation team, I provided operational expertise for the development of the new CRM software in Microsoft Dynamics. This is in order to improve recruitment outcomes, increase.
• Conducted impact analysis to determine the impact to users as part of the software technical changes. Where appropriate, I ensure this information has been distributed to the relevant team, such as Policy & Process or.
• Involvement of design and delivery of organisational change management strategies, utilising the PROCSI change methodology, to support staff through the technical change, to reduce change resistance and improve uptake.
• Creation and delivery of updates on the project to National Managers from Defence, Operations, Psychology and Medical including demonstrations of the new CRM software.
• Consultation with end users to gather and create business requirements, which were documented and tracked through Azure DevOps against the Acceptance Criteria. Requirements are then refined with technical developers to.
• Creation and delivery of virtual training modules to a range of staff including National Senior Managers on target and workforce planning functionality.

Melbourne, Victoria, Australia

• Drive recruitment outcomes nationally by managing the General Entry team and liaising between the Operational Centres and the client to maximise results for recruitment of General Entry candidates to Defence Key.
• Received Ares Team award for the month of July as to acknowledge the work of the team and EOFY 18/19 results for Army Reserves with a lift of 8%
• Delivery and presentation of the National GE WD guideline telecons to EC’s, AM’s and RM’s
• Design and delivery of the Prioritisation Matrix providing clarity to business units on prioritisation for business wide end to end recruitment activities from Attraction to Operations
• Successfully arranged travel of recruits to training institutions through COVID flight restrictions.

• Drive recruitment outcomes nationally, by managing the diversity programs and liaising between the Operational Centres and the client to maximise opportunities for Diversity Achievement. Key Achievements
• Increased the at risk APCP 17 from 4 to 16 enlisted within two weeks of intake by negotiation and liaison with Army, Medical, Mil Ops and DFRC’s.
• Recognition of expertise by Army in having amendments for Letters of Offer, and Diversity processes adapted.

Australia

• Maximise diversity recruitment by championing diversity initiatives and driving outcomes for female and Aboriginal and Torres Strait Island applicants across Victoria, Tasmania and regional NSW. Key Achievements
• Won national Diversity Competition, which was used as an example of client expertise at the national RCSA awards.
• Aided policy changes for the Pre Fitness Assessment, including system upgrades and changing the language on documentation to be candidate friendly.
• Delivered a 20% YOY uplift for the 2017/18 FY in diversity achievement for VIC/TAS/NSW.

My primary responsibility at Manpower is recruitment coordination at a unique on site recruitment model. I work closely with the client to successfully match candidates to permanent positions in conjunction with the clients needs. My primary focus is managing the expectations of multiple stakeholders, both internal and external, in order to improve the.

Melbourne, Australia

Specialised within the Early Childhood Education industry. Working closely with Early Education Team I provided key support to the team to provide high quality service to the clients across public and private sectors. I provided an arrange of functions, including Candidate management – telephone pre-screening and enquiries, attracting candidates through.

Melbourne, Australia

I specialise in the recruitment for permanent staff within Facilities Management across the Public Sector.Working with exceptional customers within the Public sector, my primary focus is to partner with candidates and clients, using the depth and breadth of my expertise and market knowledge to ensure we make the unique match that makes individuals.

Melbourne Area, Australia

In Australia Hays is the market leader. Hays has been in Australia for more than a decade, and operates across a number of local offices across all states.Hays is the expert at recruiting qualified, professional and skilled people worldwide. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary.

Mornington Peninsular

Working over a range of stores across the Mornington Peninsular Region, I worked within the Deli departments to serve customers a range of fresh products. I would oversee the stock orders when manager was away, and oversaw the management and training of junior staff over a range of stores. Stock placement and stock displays were also a major part of my.

Bachelor Of Arts (B.A.), European History

Victorian Certificate Of Education