With over 15 years of diverse experience in Strategy & Process Development, Customer Service, and Project Management, I have honed a unique blend of analytical and empathetic leadership that consistently delivers impactful results. As a seasoned strategist and empath at heart, I am deeply committed to developing and implementing strategies that not only align with organizational goals but also bring the customer’s vision to life in a meaningful way.My career spans across a variety of sectors, including but not limited to Hospitality, Healthcare, Interiors, Retail, and Corporate. In these industries, I have successfully led initiatives that drive innovation, improve operational efficiency, and enhance customer experiences. I specialize in creating tailored solutions that address complex challenges, transforming the way organizations operate and empowering them to achieve sustainable growth.With a strong background in industrial and organizational psychology as well as change management, I bring a deep understanding of human behavior and organizational dynamics to my work. This expertise allows me to navigate complex transformations with a focus on both the human and technical aspects of change. By leveraging my strengths in strategic thinking and connectedness, I build collaborative environments where teams can thrive and customers feel understood. My ability to individualize strategies to meet specific needs ensures that each project I undertake is not just successful, but also meaningful and lasting.I bring a wealth of knowledge and a deep understanding of human dynamics to every role, enabling me to foster strong relationships, inspire teams, and deliver exceptional value to clients.Gallup StrengthsFinder: Input, Empathy, Individualization, Connectedness, StrategicMyers-Briggs: INFJ